Chat with us, powered by LiveChat


For your reference, we have put together some of our most commonly asked questions:

Indoor air quality refers to the cleanliness of the air inside an enclosed space – it could be a home, an office, a school, or a mall. Generally, it refers to the pollution present in the air but could also refer to the condition of the air itself, like its temperature and humidity.

IAQ is increasingly something that’s being looked at especially due to the COVID- 19 pandemic, and there are a variety of contaminants that could be found in the air during an air quality testing session

Have you noticed an odor inside the space when the HVAC system is turned on? Do you experience a difference in your breathing when you are inside the space vs. outside it? If so, there is a high chance that you have an IAQ issue that needs to be addressed right away.

You can either use our virtual air quality testing services to conduct a test yourself or schedule a test to be performed by our licensed technicians. We can test for dozens of harmful particulates including mold, pollen, mildew, VOCs, radon, pet dander, bacteria, viruses, and more.

There are several potential sources that can contaminate your indoor air. Poor ventilation is one of them. If the building doesn’t have a proper ventilation system, the polluted outdoor air enters the building with no way of exiting.

Not keeping the HVAC system clean and up-to-date is another reason. If there is moisture damage in the environment due to high humidity, that can also lead to poor indoor air; moisture allows mold and mildew to grow.

If remodeling or construction activities are going on around you, it could impact the quality of indoor air. If the air both outdoors and indoors is already contaminated, your IAQ is bound to suffer. Indoor Doctor can conduct air quality testing to let you know what’s going on with the air inside your home/building and recommend ways to rectify it.

Our services provide superior environmental consulting and testing services for indoor environments using sound engineering principles. We do not speculate or estimate about what is not known. Services that provide free or low cost estimates are generally interested in selling a remediation plan whether you need one or not. With our services, you will know with scientific certainty whether the environmental hazard is present, what its overall concentration is, if there are hidden moisture zones (using infrared technology), as well as the root cause and toxicity. Each custom report will tell you if conditions are favorable for mold or other environmental concerns and then provide a detailed action plan and follow-up consultation.

No. While we do encourage you to be there, we understand that conflicts arise and that your presence might not be feasible based on your current location. We are happy to conduct detailed onsite and post inspection briefings about our initial impression and observations.

The recommended number of samples is based on the type of test your property requires, your overall intent, and the layout of the property. We make sure that our samples cover enough data points to draw clear conclusions.

Our standard processing ensures priority status. In most cases you can expect laboratory results within three (3) business days after the inspection. If you need the results faster, we offer next day and even same day results!

Give us a call and we’ll perform quality assurance testing and examinations to ensure that the environmental hazard is no longer present and conditions are not favorable for reoccurrence.

No, the IndoorDoctor® specialist conducting the evaluation will be fully trained, certified, uniformed and the one preparing your final report. Some national based companies will often subcontract the work to someone they haven’t met or who does not have the credentials needed to perform air quality testing—and often their reports are written by another person who wasn’t even at your property during the assessment.

You will receive an email containing the full report, including the laboratory data, imagery, findings, and recommendations. We try to summarize the findings further in the email so you can get the gist while reading off your phone or tablet, too.

We’d be glad to discuss the evaluation, findings, and laboratory results with your medical team at no additional charge. Often your physician may want to expand on the testing-based key markers that are uncovered. We work closely with top allergists, immunologists, and medical specialists to provide them with the key indoor environmental information that could be affecting their patients—this, in turn, helps lead to a better diagnosis and treatment, too.

Some degree of mold spores are always present in our surroundings. You need to check whether or not the mold levels are dangerous by testing your indoor air. If there is mold growth in a room where you live or spend any time in, you can develop respiratory illnesses and allergic reactions.

There are a few varieties of mold that produce mycotoxins, which are known to cause neurological and immune disorders, various hemorrhagic syndromes, hepatic diseases, alimentary toxic aleukia, and several types of cancer.

Mold needs 3 things to grow: moisture, humidity, and food source. It mostly grows in homes and buildings with excessive moisture since it thrives in warm and humid conditions.

If you are not sure whether you have mold growth or a discoloration issue, you should collect samples and submit them to be tested by a qualified environmental testing laboratory for analysis.

At Indoor Doctor, we can conduct mold testing via surface, air, or bulk samples. You can either schedule an appointment where one of our air quality testing technicians will collect the samples, or you can do it yourself via our virtual air testing services.

Volatile organic compounds like xylene, toluene, tetrachloroethylene, methylene chloride, formaldehyde, ethylene glycol, and benzene are highly likely to be present in your immediate environment, be it your home or workplace.

Despite how harmful VOCs are, they are commonly found in a wide range of household products and building materials such as cleaning products, air fresheners, gasoline, cosmetics, furniture upholstery, composite wood products, vinyl, and carpet flooring, adhesives, varnishes, paints, and so much more. We recommend checking out the Household Products Database to know more about what’s in common items you use on a daily basis.

A VOC is a compound made largely from carbon and which has a boiling point of less than 482-degree Fahrenheit (or 250-degree Celsius).

If your suspicions are based on a particular health problem or an odor, you can find the source by asking these questions:

  • Has a new manufacturing facility or business recently opened in the surrounding area?
  • Has the space been recently painted?
  • Have you recently changed the flooring, furniture, or anything else?

You can talk to our Indoor Air Quality technicians to discuss the best way to test the air for VOCs and what steps to take if the tests are positive. Leaving VOCs in your indoor air unaddressed can lead to severe health issues with your central nervous system, kidney, and liver. And remember, some of these VOCs are also suspected carcinogens.

Yes, the laboratory we work with is accredited for an extensive list of VOCs.

Wherever you are we can service you.
We have physical locations at:

  • 275 Grove St, Newton, MA 02466
  • 35 Manchester Rd, Derry, NH 03038