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I recently had my home inspected by Justin. I was pleased with Justin’s thoroughness in checking my home, in collecting the test samples, and in his knowledge of the problems I am dealing with. Detailed test results were available the next day from the testing company that Indoor Doctor uses. Justin couldn’t have been more helpful in reviewing and explaining the results when I called him. I have been more than impressed with Indoor Doctor, the agent who represented them, and the testing company they use. All the parts worked smoothly and seamlessly for me. I am glad that I used Indoor Doctor to map out the work that I need to have done, and I feel confident having their report in my hands.
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Mary Lewis
11/01/26
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Indoor Doctor did a detailed and wonderful job in pointing out the failures of my HOA in protecting my health. Veteran owned and run, they were very professional in approach. I am so glad they were recommended to me by another veteran.
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Michael Casey
10/28/26
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After researching companies, I couldn’t be more pleased to have found Jeff/IndoorDoctor. From Jeff’s quick response to my online inquiry, to receiving our very detailed report, we were impressed. The tech who inspected our home was confident and clear which was exactly what we needed. He answered every question and helped us make good decisions about what we wanted tested. We chose a few extra options and still thought the cost was extremely fair. Everyone we spoke with was experienced and knowledgeable. We hope to never need their services again but we will be sure to recommend them to anyone concerned about surface mold or air quality to choose IndoorDoctor!
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Cheryl McMahon
10/21/26
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I first spoke with Jeff of IndoorDoctor to inquire about their sevices. He took the time to patiently answer my many questions reqarding the scope of their services. Rachel followed up with a contract and appointment booking. She was ‘ More
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Martha Pearson, East Greenwich RI
10/14/26
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Excellent service. Sean was professional and thorough, answering any and all questions and concerns. This is my first experience with mold/moisture issues and Sean was knowledgeable and supportive from beginning to end. Highly recommend!
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Melissa
10/04/26
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Simple and easy. Scheduled a radon test and a mold test that was done within a week. Within two weeks, I had all the results back. Didn’t try to sell me on any products. It’s a bit pricey overall, but that’s because they only make their business testing, rather than selling you nonsense you don’t actually need.
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Michael F
10/01/26
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It was really a great service. I live in a condo and after re-caulking my bathtub, I thought about a mold check since I saw a little dark under the caulking. While it seems expensive, and it is, the diligence and care that they took providing the service was exceptional. When the final report came out, it was all explained in beautiful, simple terms. My samples basically came back normal, and they offered some very helpful actions such as turning on the bathroom vent fan whenever using the shower to keep the levels at a normal rate. I am so happy and satisfied that I got it done and have all worries behind me. I really couldn’t have imagined a better company or service than the one I received.
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Chris Quigley, Chelsea MA
09/27/26
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Justin did an outstanding job, both conducting the inspection, providing a thorough report, and answering my questions–he clearly cares about helping customers!
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Robin H
09/24/26
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Jeff was great and explained a lot about the testing and things we could do in the mean time to help our air quality. Highly recommend
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Patrick Miner
09/20/26
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Outstanding service Justin was extremely educated knowledgeable and did a fantastic job. Would recommend him highly
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Marian Garabedian
09/17/26
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Justin did a great job for us, providing expert knowledge as well as sound advice. We would highly recommend using IndoorDoctor for your home testing needs.
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Mermaid Traveler
09/14/26
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As someone who has struggled with mold toxicity in the past, I was very wary of finding a trustworthy and mold literate company to test my home. IndoorDoctor, Sean specifically, was incredible! Experience with people impacted by mold illness, so willing to help, and answer any questions I have. Highly recommend!
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Samantha MacFarlane, Medford MA
09/10/26
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I’m so glad I did my research, trusted my instincts, and chose Indoor Doctor for my mold testing. From the initial phone call to the technician visit, I had a great experience. Justin came out to do the inspection today and was incredibly professional, knowledgeable, and most importantly, honest. One of the main reasons I chose Indoor Doctor is because they strictly handle the inspection and testing side of things rather than remediation, which gave me peace of mind knowing the evaluation would be unbiased. I’m still waiting on my results and full report, but I already feel confident knowing I’ll have a thorough assessment and the guidance of Justin and the Indoor Doctor team once everything comes back. Obviously, dealing with a mold issue isn’t a situation anyone wants to be in, but I’m glad to know I have a team like this to help guide me through it. If you’re looking for a knowledgeable, professional, and unbiased company for mold testing, look no further honestly. I’m very happy my research was worth it and I chose Indoor Doctor. Highly recommend. Keep up the great work and thank you for your honesty and support!
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Katerina Sousa
09/04/26
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Outstanding experience with the team at IndoorDoctor. We really appreciate their customer focus, practical approach, technical expertise /capabilities, and great communication. From owner Jeff to very skilled and helpful home assessment technician Justin to folks in the office: the team was super responsive, and made the process as easy as possible. The report and recommendations had great data and recommendations. With thanks again and highest recommendation.
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Diane Brooks Ring
08/04/26
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We recently had a very positive experience with IndoorDoctor LLC regarding an in-home consult and testing for mold in our basement. The company responded to our request very promptly and the inspector (Justin) was extremely knowledgeable and was able to complete the actual air quality test promptly and communicated with us throughout the home visit. He explained the purpose of the tests and also how the results of the lab testing would be made available. When we did receive the actual lab test results, we were able to speak with Justin directly for his assessment of the results – we called him on the weekend and he courteously spoke with us at length from his home, after work hours. Really excellent service. We recommend IndoorDoctor and especially Justin. All 5 Stars!
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Jack Ward
07/30/26
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We had an excellent experience with Indoor Doctor today! Justin arrived earlier than expected, which was greatly appreciated, and from the moment he arrived he was friendly, respectful, professional, and incredibly thorough. He took the time to carefully inspect our home, perform air quality testing, and collect surface swab samples while explaining every step of the process in a way that was easy to understand. He answered all of our questions patiently and never made us feel rushed. What really stood out was that Justin offered thoughtful recommendations that worked within our budget instead of trying to upsell unnecessary services. It’s clear that he genuinely cares about helping his clients find the best solution for their situation. We are extremely satisfied with our visit today and would highly recommend both Justin and Indoor Doctor to anyone looking for honest, knowledgeable, and professional mold and indoor air quality testing. Thank you for such outstanding service!
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Jessica Sacco
07/24/26
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Justin was very helpful and he has helped us so much. He is the best!
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Juhi Salecha
07/19/26
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Jeff and his team are clearly experts. They have helped us understand and solve complex mold and asbestos problems at two houses.
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Daniel Martel
07/13/26
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I am so glad that I was told about IndoorDoctor! They were able to address issues in my home that clearly were affecting my health!
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Sue G
07/04/26
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Justin was helpful and informative answered all my questions which helped ease my concerns .
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Diane Arrigo
07/01/26
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Justin and Jeff are a fundamental partnership with my insurance restoration company. Without their knowledge, reliability, and great customer service, I wouldnt have been able to scale my business the way it has. Thank you Indoor Doctor for helping us keep homeowners safe from environmental dangers.
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Henrique Santos
06/27/26
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Sean was on time, pleasant and very knowledgeable. He patiently asked questions and was highly empathic.
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Sarah Murphy, Medford MA
06/24/26
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I would highly recommend this business. I had concerns about mold in my basement. Indoor Doctor was extremely responsive, they came out on the same day and I had my results back much sooner than expected. Sean was simply the best. He was ‘ More
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Peggy Stander, Wellesley Hills MA
06/20/26
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I purchased and had an EZ Breathe machine installed for moisture and mold levels. Have not retested for mold levels, but the machine holds my cellar humidity at 44% and within a week, my radon levels dropped from 3.9 to .75 and stabilized around that reading when tested with a daily electronic meter. Glad I moved on it. BB
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Barbara Bald, Alton NH
06/17/26
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Justin was very informative and did a really good job checking all areas for hidden mold and advising possible remediation
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Pranathy Veldandi
06/14/26
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What a fantastic service Jeff and team offer! Very detailed, educational and constructive, with clear guidelines on how to remediate and move forward. This company is highly recommended.
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Barbara De Laere
06/10/26
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They were recommended to me by a trusted contractor. They came out fast, were genuinely knowledgeable, and gave us honest, practical advice on what to prioritize in the house. This sounds made up – but while he was here, Justin also rescued a baby bunny that had gotten stuck in our window well. Quick, honest, and clearly good people.
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Cameron Sinotte
06/04/26
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Justin was extremely knowledgeable with his assessment of a potential property that I was going to buy. He stood up for the safety of the buyer, which was the right thing to do. 5 stars.
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Erin Kerrigan
05/26/26
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Everyone I spoke with at indoordoctor was very helpful and professional. They were a huge help with getting my concerns addressed with the house I just recently purchased. James was the inspector that did my mold inspection and he was absolutely amazing, he explained everything in depth to me and answered all my questions that I had when my report came back, to help me better understand what I was reading. He went above and beyond to make sure all my concerns were addressed. Honestly can’t say enough how great this company is and how happy I am with the service they provided me!
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Corey Miller, Berlin NH
05/17/26
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Jeff is awesome! Extremely professional, friendly, and very knowledgeable. He took the time to explain everything clearly and made the whole process easy and reassuring. Highly recommend his services.
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Christian El zein
05/04/26
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I had a great experience with Indoor DR. Our inspector Justin was very polite and knowledgeable. After I received my results, Justin contacted me and answered a few questions I had’ after hours! I would highly recommend Indoor Dr for your home. 5 stars for sure!
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Lou Dinkel Jr
04/30/26
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Justin from Indoor Doctor did a great job!
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Karen Coldren
04/26/26
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Indoor Doctor was able to do some mold testing for me as part of a home inspection. They were quick and easy to schedule with and very helpful explaining what they were seeing and what it meant. They shared recommendations for remediation as well. I was very happy working with Indoor Doctor.
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Savhanna McElligott
04/22/26
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I’m so grateful for Justin’s expertise. He is available to answer questions by phone and text, and generously walked me through the process, including when our first pass at mitigation failed to remove all the mold. I recommend Justin and IndoorDoctor!
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Shoshana Friedman
04/19/26
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Sean and the Indoor Doctor team are incredible. Sean has come out a few times and this most recent time came out on short notice to help with a newly discovered issue. He was prompt, so helpful with explanations of everything and testing ‘ More
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Christopher Olliney
04/15/26
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I recently had an air quality inspection with Indoor Doctor, and the experience from start to finish was exceptional. I want to specifically highlight the owner, Jeff, for running such a professional operation, and our technician, James Kudalis, for his outstanding service. James provided a level of communication that I really appreciated; he texted me prior to the appointment to confirm his arrival and showed up exactly on time. From the moment he arrived, it was clear he was committed to being thorough. James was friendly, approachable, and took the time to truly listen. During the initial inspection, he was genuinely interested in understanding our specific air quality concerns rather than just running through a checklist. He asked insightful questions to get to the root of the problem, which made me feel confident that we were getting a customized assessment rather than a “one size fits all” service. If you are looking for a team that is punctual, personable, and technically expert, I highly recommend Jeff’s team at Indoor Doctor. Thank you, James, for making the process so easy and informative!
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Keith Medros
04/11/26
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I had a great experience with this mold inspection company. The inspector, Justin, was extremely professional, knowledgeable, and thorough throughout the entire process. He arrived on time, carefully inspected the property, and took the time to explain everything he was doing and what he found. Justin answered all my questions patiently and made sure I understood the situation without trying to scare or pressure me into unnecessary work. His honesty and expertise really gave me peace of mind. The inspection report was detailed and easy to understand. If you need a reliable mold inspection, I highly recommend this company and especially Justin. Excellent service and very professional!
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Bernard Saade
04/04/26
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We were very impressed with Justin, he was on time very personable and thorough. We’ve had him out twice, and we would surely invite him back to inspect our home when needed Fully recommend Indoor Doctor!
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Marilyn Mctighe
04/01/26
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Justin was HANDS DOWN the BEST person you could ever get to service your home for mold, dust mites, fungus issues etc. Not only is he incredibly great at what he does but he is one of the kindest most sincere individuals my family has ever met. His response time was immediate! He was so patient when we asked a million questions and he answered everything with honesty. He is professional, trustworthy and has a great sense of humor to boot. We HIGHLY recommend Justin and the Indoor Doctor to service your home!
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Marti Shea
03/28/26
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Justin came to my home to perform an indoor air quality test. He was very professional, knowledgeable, and explained everything clearly throughout the process. The testing was straightforward,
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Rohit Singh
03/25/26
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Justin and the office team were all great. Prompt, thorough, and answered all questions! Very professional.
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Matthew Kuschel
03/21/26
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Very thorough. Thank you!
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Maria P
03/18/26
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Sean from IndoorDoctor was very knowledgeable and he explained everything very clearly. Also very quick to respond to any questions you may have. I would highly recommend this company.
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Louise Fahey
03/15/26
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Beyond Exceptional service by Sean. Indoor Doctor is an Air Quality Evaluation company i would unquestionably recommend without reservation!! If I could give more than 5 Stars I would.
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Susan Gerken, North Kingstown RI
03/11/26
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I’ve worked with these guys a couple of times and had nothing but great service. They are fast and efficient in their work. I will be calling them in the future should the need arise.
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Timothy R
03/04/26
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After I telephoned Indoor Doctor I felt relief that there was someone knowledgable who was going to be professional in their approach to my situation. Justin came to my apartment (calling in advance to let me know what time he would arrive). He arrived on time, was professional, and got to work, informing me along the way of what he was doing. One of the tests took an hour for collection and the time went by so quickly because Justin is personable and cares about the client and the outcomes.
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Donna Aldrich
02/24/26
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Exceptional service. I’m a repeat customer, get mold testing for peace of mind. Always professional with quick same day service.
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April Ordonez, Methuen MA
02/15/26
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Jeff Bradley was very informative and helpful
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Taralyn Long
02/04/26
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Justin was great to work with. He was very knowledgeable and responsive when I had questions after his visit. I would highly recommend this company for anyone looking for mold or radon testing.
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Graeme Hall Burlington MA
02/03/26
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Justin at Indoordoctor was terrific.
He was very professional and kept the lines of communication open before, during, and after testing the air in my home. I would highly recommend to others who are concerned about air quality and their health.
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Marshaw Bee, Chicopee MA
02/02/26
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I highly recommend this company. Every interaction has been professional and helpful. The prices are very reasonable. Justin came out and did the inspection, he was down to earth, extremely knowledgeable, informative and thorough. Also, patient with my thousands of questions 🙂 Thank You Indoor Doctors
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Caitlin Casey, Chicopee MA
01/31/26
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We had an excellent experience with Sean, our mold inspector, and couldn’t be more satisfied with the service. Sean was extremely professional, punctual, and very thorough throughout the entire inspection. He took the time to carefully ‘ More
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Janaina Carvalho, Seekonk MA
01/31/26
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Shawn was great!! Very knowledgeable.
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Nancy Mosley
01/27/26
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I can’t recommend Indoor Doctor enough! Sean was extremely thorough, knowledgeable, and available to help. He identified a number of issues that we never would have found on our own and saved us thousands of dollars in telling us what to prioritize with our house. Indoor Doctor is a must have before and after doing a mold remediation!
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Nick Canby
01/23/26
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Justin did a great job at our house today. He called me when he was on his way, arrived on time, was friendly, and he explained everything to me as he tested the different rooms in our house. I highly recommend Indoor Doctor!
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Robert Cullen
01/20/26
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Justin did a great job locating and explaining where mold was and how it works! Definitely would recommend if you are dealing with any mold issues!
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Luis Alvarez, Framingham MA
01/19/26
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Justin came out to do mold testing. He was very professional, knowledgeable and answered all of my questions. I highly recommend IndoorDoctor!
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Nicole Mulvehill
01/16/26
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James was patient, thorough, and very helpful. He had a perfect balance of taking our concerns seriously, while not being alarmist. We asked a million questions and he answered all of them comprehensively.
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Haley Spitzfaden
01/12/26
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We asked IndoorDoctor to visit on last minute notice due to sudden health concerns with our son. They mobilized near instantly, carrying out a full and thorough scan of our house and providing key insights that helped us mitigate the issue. Without their prompt and excellent service, we would have been vulnerable to multiple issues in our new home.
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sixstring098
01/04/26
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This company sets the standard for excellence. I called the company for an appointment on late in the afternoon on Nov 23th got an appointment set within an hour for the next day at a discounted price. Technician James Kudalis was on time. Asked about my concerns and then explained what he would be doing. He was very thorough and conducted air quality, surface, and moisture testing in many suspect places. He was prompt, professional, and communicated everything clearly addressing my concerns. He also provided guidance on how to remediate some of the minor issues myself. I would recommend this company and especially James for potential mold/fungi issues related testing.
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Vibhash Desai
12/28/25
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Very thorough and affordable inspection. Technician, James was very knowledgeable and helpful. I would recommend their services to others.
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JP8810
12/21/25
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Justin was great! Very professional and knowledgeable. Thank you for excellent service; we are repeat customers.
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Jennifer Kilgore
12/15/25
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Very thorough! Explained everything well!
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Andria Boucher, Middleton MA
12/09/25
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Justin was exceptional!
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Mark Gargarian
12/04/25
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Very professional and knowledgeable. Highly recommend.
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Nicholas Gordon
11/30/25
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Very knowledgeable, on time and gave great advice
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Kevin Tersolo, Wenham MA
11/25/25
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We hired Indoor Doctor after my fianc’ began experiencing some unexplained health issues, and we’re so grateful we did. Sean was incredibly helpful from start to finish. He took the time to thoroughly inspect our home, explain his findings ‘ More
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Catherine Peters
11/20/25
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Sean visited our home today and immediately treated us with professionalism, expertise and care. His thoroughness and thoughtfulness made our interaction one of the best customer service experiences we’ve had in quite some time. We can’t recommend Sean and Indoor Doctor enough.
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Corey Volpicelli, Medway MA
11/16/25
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Justin was excellent! He took his time and was extremely informative. I think that Ill be able to enjoy my home again after I get my results back.
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K.R. Boston MA
11/13/25
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Cannot recommend this company and services enough. The owner, Jeff, personally corresponded with me and I had a pressing issue and he was willing to be on premises early the next morning. ‘ More
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Kimberly Williams
11/12/25
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10/10 for the entire appointment. Justin was extremely helpful and professional. He answered every question I had and made me feel more at ease about the entire experience. I would recommend Justin at Indoor Doctor to anyone I know.
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A N
11/04/25
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Justin came on time, was very professional and respectful as well as being very sensitive to my mother who is bedbound and is in her 90s, and he explained everything in detail. I am glad to have had him come out and test the quality of my air, and I would highly recommend!
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Cheryl
10/31/25
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Thank you!
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Carol Dunn, Charlestown MA
10/27/25
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Justin was very knowledgeable and helpful. Thank you!
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Pete Doucet II, Reading MA
10/23/25
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Sean McDonough did a great job with my home! He was thoughtful, thorough, kind, and straightforward about mold. In my opinion, he is the most knowledgeable mold expert in the area! Sean will take hidden mold seriously and help create a good plan for your needs.
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Adrian Ballou, Brockton MA
10/20/25
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Jeff and his team were very responsive to our needs and professional in every way. I would highly recommend them.
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Dave Cook
10/16/25
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Great working with Jeff, the owner, he is knowledgeable as well as thoughtful of the needs of homeowners. Thanks, IndoorDoctor team!
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Jenna Goodell
10/12/25
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Justin was very thorough, upfront, and helpful! Answered a lot of questions and made a bunch if helpful suggestions.
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James Johnson, Bloomington IL
10/08/25
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Justin was amazing! Thank you. He spent a lot of time explaining things we can do and educating us to make our home healthier!
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Lori Bashour, Great Barrington MA
10/04/25
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Justin was prompt, informative. I learned a lot about air quality, insulation, and the effects of having a house that’s too tight. He let me choose the tests I thought I needed as opposed to trying to do a 1 size fits all approach. Some of the tests results can be viewed in real time which helps alleviate the anxiety of wanting to know. Well worth the price to find out if your home is healthy and if not how to correct it. Mark Panetta
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Phillips Park Apartments
09/30/25
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I was referred to Indoor Dr from a friend that had a great experience, and ours did not disappoint. I had the pleasure of meeting Justin for our initial testing. He was professional, and explained the process + pricing very thoroughly. I’m looking forward to receiving our results and working with this company on future properties as well.
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Haley Macarelli
09/26/25
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Justin was professional, punctual, and thorough when testing for mold in our house. He took the time to explain everything he was doing, which made the process clear and reassuring. Highly recommend his services!
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Brian Ganci
09/23/25
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Justin was great. In addition to the air and swab test he inspected my entire condo for other issues and pointed out areas that needed to be taken better care of with cleaning more regularly. Very helpful!
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Michael Ouellet
09/19/25
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Justin was extremely helpful in this testing process. He was very informative and walked us through every step while also making sure we were aware of all costs every step of the way.
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Athena Adrogue
09/15/25
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Justin was excellent, well informed and took the time to explain the testing needed and the long term impact of not mitigating the problem. He was patient and made sure I understood the issues.
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Cynthia Negron, West Hartford CT
09/11/25
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Justin was so helpful! He was always punctual, very responsive, and thoroughly answered our many questions. Would highly recommend!
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Sarah Kate Childs
09/07/25
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Justin was amazing when I had an issue with an investment property I was selling. I strongly recommend him as he went above and beyond to help.
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jason v
09/03/25
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Justin inspected multiple areas of concern within the hour. Thorough with moisture detection, infrared, and air testing for ultimate peace of mind. Would recommend to anyone with concerns for mold in their house.
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Dan Fischer, Quincy MA
08/30/25
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Justin is incredibly knowledgable, helpful, and patient.
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paula stellman
08/27/25
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We had a great experience with Indoor Doctor (specifically Justin) who came to take air and surface samples in our condo basement. Justin was easy to work with, and explained what he was seeing clearly. Lab results returned in 3 business days.
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Olivia Berzin
08/23/25
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Very happy with our visit from Justin. He was on time and called when he was on his way, very thorough in explaining what he was doing and was not bothered by my many questions. He certainly has my recommendation for anyone who is in need of testing services.
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Danielle Fox
08/19/25
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Justin was very knowledgeable, gave us a lot of great information, and described in detail how the testing would work. Looking forward to seeing the report.
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Bill McDaniel, Ashland MA
08/15/25
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The tech was very pleasant and knowledgeable. He explained every step very clearly as we went through the house.
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Kimberly Adametz
08/11/25
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Justin was knowledgeable and thorough. Very friendly and professional service.
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Kimberly Ho, Sudbury MA
08/07/25
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My wife and I are looking for a new house and Justin has been great with helping us to make sure the home’s air quality is safe. We will continue to use him on the hunt!
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Eriseld Myrtaj
08/03/25
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Justin from Indoor Doctor was fantastic! Was able to swing by earlier and was in constant contact leading up to my appt. Even went above and beyond by checking out some spots I didn’t notice. Would 100% recommend!
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Emma Donnelly, Salisbury MA
07/31/25
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Justin was a very professional polite representative of your company . He arrived on time and was extremely efficient and answered all our questions and concerns .We would recommend him thank you
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Virginia Luscinski, Topsfield MA
07/27/25
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Answered all my questions, no pressure, and gave me viable options to solve my problem Very pleased
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Mary Harrington
07/23/25
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The entire appointment was excellent!! The man who came to do the tests was extremely professional and educated me . I opted to add tests because his education. He didn’t pressure me at all.Hopefully he will be recognized! Thank you!
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Brenda Blair
07/19/25
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Great visit and very helpful!
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david hamzik, Cambridge MA
07/15/25
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Professional and helpful. Thank you, Justin!
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Jane Chitkara
07/11/25
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Justin was extremely helpful and diligent. He spent a great deal of time explaining every item to us and providing a range of options. Thank you Justin!
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D Ferguson
07/07/25
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Justin was great!! Super knowledgeable, didn’t try to sell us on anything unnecessary and assured us. Highly recommend!
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Olivia Gregorian, Natick MA
07/04/25
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Justin was a great help in explaining moisture and mold and what to look out for in our new place. Would recommend!
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Erik Boneff
06/30/25
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Justin was extremely thorough in explaining and testing.
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Alexis Giannakopoulos
06/26/25
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Justin was very professional and knowledgeable . I would recommend this company to others.
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Lorraine Koudelka
06/22/25
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Justin was great. Super knowledgeable and extremely helpful. Would highly recommend Indoor Doctor!!
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Rob Harvey
06/18/25
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Justin is the best! He was respectful and informative. We walked all around the house to discuss each area. He helped me move the Austin Air Filters to better position them as my husband is away and they are too heavy for me.
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Lucia Thompson, Wayland MA
06/14/25
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We had a great experience with Justin at Indoor Doctor. He was professional, efficient and extremely pleasant. Highly recommend!
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Kathryn Terhune, Shrewsbury MA
06/10/25
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Top to bottom this has been the best experience that I have encountered in a service based business in the last fifteen years working as an operations manager for a company of 60+ employees. From start to finish the team was clear, professional and actually did what they said ! A breath of fresh air, pun intended. Justin, who came to serve our team in the field was top notch, informed, intelligent, and beyond professional. Given the circumstances of requiring the team to come to visit us, post flood, the stress level in our 15k SF warehouse has been elevated – and this was very smooth. Wont think about going anywhere else if this service is required in the future.
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Benjamin Andrea
06/07/25
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Justin was very helpful and thorough. Would recommend.
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Bill Prout, Gloucester MA
06/03/25
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I highly recommend Justin. He arrived timely, acted professionally, and made very good suggestions to help our family understand how to best navigate the mold testing and remediation! He also patiently explained the report results and offered further guidance on the next steps!
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Liling Huang, Winchester MA
05/30/25
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Justin was very professional and knowledgeable. Answered all our questions and provided meaningful solutions. Highly recommended.
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Angelos Dovletoglou, South Hamilton MA
05/26/25
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Justin is the best! Very thorough!
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Ann Tano, Marblehead MA
05/22/25
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Justin was very professional and knowledgeable. He was honest about the types of testing I should do in my home and was readily available once the results came back to discuss on the phone what could be done to help in the future. Would highly recommend.
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Joseph DiOrio
05/18/25
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I had a great experience working with Justin. From the start, he was knowledgeable, attentive, and genuinely committed to helping me find the right solution for the mold and air quality issues in my home. He took the time to listen to my concerns, answer all of my questions, and helped draw up a practical, step-by-step gameplan that gave me peace of mind. I really appreciated how thorough and honest he was throughout the entire process. If you’re dealing with similar problems, I highly recommend reaching out to Justin, you’ll be in good hands.
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Matthew LiDonni, Franklin MA
05/14/25
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Justin was great, very helpful and informative.
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Krista Siniscarco, Revere MA
05/10/25
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We had a great experience working with Justin for our home mold inspection. He was incredibly knowledgeable and took the time to thoroughly educate us on what to look out for when it comes to mold and potential environmental concerns. His explanations were clear and helped us understand the importance of each step in the process. Justin also provided thoughtful recommendations based on his findings, which gave us peace of mind moving forward. Ultimately, we decided to have two air samples tested, and he guided us through that process with professionalism and care. We truly appreciated his attention to detail and his willingness to answer all our questions. I would highly recommend Justin for any environmental services’he’s trustworthy, thorough, and a pleasure to work with!
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001MISSYOU
05/07/25
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Justin came today and while it was clear that he knows his stuff technically, I found that he educated me and gave me the information I need to assess different options I may have. Terrific service.
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David Robinson, Wayland MA
05/03/25
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Made an appointment, completed online paperwork, took off from work, and was ghosted. No one showed up to the appointment. Left a message with the answering service, no response. Replied to the email with 7 employees on copy, no response. What a waste of my time. Update: the business contacted me after I posted the initial review and offered to make the situation right by rescheduling and providing a free sample. They also said they attempted to contact me on the day of the appointment via text and phone, however, I received no messages or calls. I’ve decided to move forward with a different service provider.
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Shannon Flanagan, Grafton MA
04/29/25
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The tech Justin was super professional and very easy to talk to. He explained every the was doing and why. He made the entire process very easy. If I could give him a 6 rating I would. I highly recommend Indoor Dr.
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Joseph Dana, Millbury MA
04/25/25
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Justin did a great job with the inspection and testing of the condo. He quickly identified the source of the mold issue and performed sample testing, clearly explaining his process and how the results would confirm his findings. He was thorough, inspecting every room, and even explained the cause of dripping from one of the A/C vents. He was also on time, calling and texting ahead to let me know when he was on his way. I appreciated the time he took extra time to walk me through everything in detail, as well as the extra samples he collected in the areas where the mold odor was strongest. As with previous inspections, the follow-up report was very comprehensive, delivered within a couple of days, and included confirmation of the molds detected along with a clear list of remediation steps.
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Richard Fair
04/21/25
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I’ve been using IndoorDoctor’s services for many years now and they are always informative and professional. The tech, Justin, that came out yesterday to do testing for me was great. He was very accommodating and knowledgeable! I will be requesting him next time!
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Robert Earle Coppola
04/17/25
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Justin was absolutely incredible! Super knowledgeable, straight-forward, and helpful throughout the process
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S Cabot-Miller
04/13/25
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Wonderful experience!
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Kristin Alexander
04/10/25
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On time, knowledgeable, and very helpful for our mold investigation. Would use them again!
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Chris Smith
04/06/25
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Very communicative and efficient with time!
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Matthew Taylor
04/02/25
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I would not hesitate to call Indoor Doctor – they were extremely prompt with next day testing. Justin was very informative and put my mind at ease after worrying so much about VOCs in my house.
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Renee Wall
03/29/25
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Amazing experience!! Justin was so knowledgeable and informative!
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Melissa Doyle
03/25/25
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Justin was the consummate professional. He arrived early for the appointment, was very knowledgeable, and answered all of my questions (and then some)! He built rapport and established his expertise quickly which allowed me to get the most from his visit. I will recommend Justin and IndoorDoctor to ANYONE who needs answers to questions about the safety of their home and their family. The service I received today was exactly what was needed to move forward with confidence. Thanks Justin and Jeff!
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Alex Rossi
03/21/25
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Justin inspected multiple areas of concern within the hour. Thorough with moisture detection and air testing for each area of the home. Throughout the inspection, Justin was very responsive to all of my questions. I would recommend Indoor Doctors if you have concerns about mold in your home or just want peace of mind that the air quality in your home is safe. Justin also is a very nice person to deal with. All in all, a very good experience.
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Brendan
03/17/25
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Justin was incredibly good at his job
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keith harvell
03/14/25
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We have used Indoor Doctor twice in the past two years. They helped us identify mold issues and areas of water damage: we have a 1950s mid-modern house with a flat roof. Most recently, Justin came out to do an air quality check. He was professional, communicative, friendly, and the test results were back very quickly. We highly recommend Indoor Doctor.
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Candance Conway, Longmeadow MA
03/10/25
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Great experience working with Justin. He was very knowledgeable and professional and walked me through everything step by step so I understood exactly what we were doing and the plan. He was fantastic!
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Zach Rafferty
03/06/25
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I had a great experience with Indoor Doctor. Justin came to my home to perform an indoor air quality test, including TVOC, CO, humidity, mold, and formaldehyde testing. He was very professional, knowledgeable, and explained everything clearly. The process was straightforward, and the results came back quickly with detailed explanations. The pricing was reasonable compared to other companies I checked. Overall, I highly recommend Indoor Doctor if you want a thorough air quality assessment and honest, professional service.
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Zhongkun Lyu
03/02/25
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Professional, educational and efficient. Answered all my questions and clear about options during the visit.
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Dudney Sylla, Hyde Park MA
02/26/25
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I contacted Indoor Doctor at the recommendation of my daughter’s doctor, due to lab results that indicated a high level of mold in her system. They were quick to respond and even quicker in their offer to come out within two days to get the air tested. Their understanding of and concern with the seriousness of the implications of mold let me know that they were serious about finding out what if anything was going on in our house. The results were complex and multifaceted, and I had no idea what to do with them. Sean was so helpful in walking me through interpreting the results, possibilities, next steps, how the work would be done, who might do the work, and understanding the scope of the work compared to other homes he’s inspected. I would highly recommend Sean and Indoor Doctor if you suspect any mold or other air issues in your home. It’s a highly vulnerable place to be and can also be quite scary. It’s very comforting to have someone come in your home like Sean who knows what he’s doing, knows what to look for, and is decisive and confident in his knowledge of the subject. I would recommend them without reservation.
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Corinne Grimes, Bedford MA
02/22/25
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After 3 years of being so sick I couldn’t work anymore I started exploring other medical practitioners and with some testing I discovered I had mold toxicity. Sean with Indoor Doctor came and helped me locate the problem areas in my house and come up with a plan to get rid of the mold, improve my air quality and create a safe environment in my home. I cannot say enough how great of a job he did!!
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Leslie Waters, Auburn MA
02/18/25
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Sean was very detailed and thorough, he is very knowledgeable on air quality, mold, and ways to improve air flow to avoid sick home syndrome. We discovered a lot of issues in our home that need to be addressed as we are symptomatic from sick home syndrome/ mold exposure. I highly recommend them as a reliable source to ensure a healthy home!
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Rawan Rihani
02/15/25
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An absolute 10/10 Justin Trenga was professional and educational. He explained to me what seemed concerning in the apartment and gave great recommendations for which samples should be taken. I will recommend him and this company to everybody I know, thank you so much Justin!!
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Alyssa Montecalvo-Deliza, Woburn MA
02/11/25
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Thank you Justin!!! You were awesome and I feel better knowing we are getting some answers. Thank you for explaining everything so we could better understand about mold. Professionalism at its finest!!!
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Kristen Gibbons, Upton MA
02/07/25
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I called them on a Thursday and they came out the next day. I love how responsive they have been. Justin was so wonderful and respectful listening to my concerns….and dealing with my barking dogs. He made sure to test all the critical areas. Amazing!!
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Jennifer Martins, Hudson NH
02/03/25
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Sean was super helpful, informative and and diligent!
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Stacey D’Angelo, Needham MA
01/30/25
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I needed to have an air quality and moisture test done in my basement family room, after having had mold remediation done. Sean McDonough, the technician, explained the testing process, set up an air sampler indoors and out and showed me how an infrared gadget can see through a wall (paneling in my case) to search for moisture. He also did a visual inspection, pointing out and asking about old stains in a wall. He also offered helpful advice on preventing future moisture problems. Sean seems very knowledgeable and is pleasant to work with. I very highly recommend his company, IndoorDoctor!
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Doreen Bolnick, Topsfield MA
01/26/25
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Sean from IndoorDoctor conducted a comprehensive, detailed and very informative assessment of indoor air quality. The report was extremely helpful, as was his guidance, in making decisions going forward.
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Carl Gustin, Gloucester MA
01/22/25
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I chose Indoor Doctor to test for mold in my home. Sean was my inspector, and he was amazing! I appreciated the fact that Sean took the time to explain the process to me and answered all of my questions. After mold was found in my house, he patiently reviewed the report with me and discussed next steps. I highly recommend Sean at Indoor Doctor!
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Ann-Marie Ciaraldi
01/19/25
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Beyond pleased, Justin came out in a time of need for my family and I. His professionalism, honesty and just the energy of a decent human being. Great at his job! Thank you!
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Christina Camacho
01/15/25
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Justin was excellent. Extremely well versed regarding all of the testing methodology. It put me at ease knowing I was in the hands of a true professional. He explained every step in great detail and was more than happy to answer all of my questions. Highly recommend.
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Travis Strout, Maynard MA
01/11/25
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I can’t begin to tell you what a great company Mold Doctor is and particularly Sean who did the testing and mold remediation plan. If I could give him 10 stars, I would ‘ More
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Paul W
01/07/25
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Would recommend to anyone with possible mold or musty oder in their home. Sean was very thorough and educational. He wrote a report with recommendations and was available for a follow up call to clarify questions. Very helpful!
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Rachel Dougherty
01/03/25
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I highly recommend IndoorDoctor. Air quality testing and other testing provided us with peace of mind. Jeff and Sean really know their business and they provide comprehensive recommendations. Sean is very kind and helpful – such a good man!
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Rachel S.
12/30/24
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We couldn’t recommend Jesse with indoor doctors enough. He was so kind, patient and knowledgeable.
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Westely Rollins
12/26/24
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Jeff is the best with customer service! He is prompt with his responses to my questions. He is very knowledgeable and willing to be transparent about suggested retail prices. He’s simply the best. Please buy from Indoor Doctor. You will be glad you did!
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Laurel Green, Windsor CA
12/23/24
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Justin was very knowledgeable and helpful. Walked me through the whole process and understanding the testing a lot more. Very thorough. Highly recommend
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Jessica taloumis, East Longmeadow MA
12/19/24
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A+. I had the experience of meeting with James who was extremely professional and knowledgeable. I really appreciate the work you all do and I would highly recommend indoor doctor. Keep up the good work!
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Tyler Santos
12/15/24
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Had Evan come over to check my place out. He was a real pleasure to talk to, great experience
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Kyle
11/04/24
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Highly recommend – Jesse Kinsell was terrific
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Price Williams, Marblehead MA
10/28/24
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Indoor Doctor has been my go to for investigation and analysis of any home air quality concerns. I’ve worked with ABE several times and find his expertise and the quality of the service provided by the company is outstanding. They use sophisticated testing and provide data analysis that is reliable and actionable. So grateful to ABE and JEFF for their terrific service and highly recommend Indoor Doctor.
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Cynthia Rusis, New London NH
10/21/24
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I highly recommend Indoor Doctor for your home testing needs. They are great to work with. Their price is reasonable and lower than others I spoke with. Scheduling is easy. The service rep arrived on time and explained what they are doing. They get you your results quickly, usually in a day or two. They will followup with a call to explain your results. They never rush you and answer all your questions. Very pleased with them and would use them again if the need arises. Thank you to Sean!
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Debra
10/14/24
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Evan came out to do an air quality test and take some samples. Excellent customer service and knowledge from him. Made a lot of great suggestions to help with our problem as well as other projects on the home. He was on time, courteous, and professional.
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Brian McCarthy, Grafton MA
10/06/24
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Evan was amazing! He thoroughly went through our entire house during our mold inspection. He went above and beyond. We wish we had contacted him earlier!
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Daniel D’Amico
09/29/24
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I highly recommend Indoor Doctor. Evan was very knowledgeable, letting us know where mold was in our house and why. He explained prevention for the future in a clear way that made sense, was professional, and had a good sense of humor to help with an otherwise stressful situation.
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Amy Conti, Woburn MA
09/22/24
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Whole neighborhood was infested with mold . Evan was great with neighbors!
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Sharon Bonet, Boston MA
09/15/24
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Amazing work. 10/10 Evan was amazing and very smart
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Francheska Cansino Rodriguez
09/08/24
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Jesse from Indoor Doctor did an excellent job on a house call for us today. He performed tests carefully and examined whether our devices needed new filters, explaining everything thoroughly. He also provided a very valuable service by noting a couple of other improvements we could consider making to aspects of our infrastructure, things like steam-cleaning carpets, pointing out mold in our air conditioning and noting a possible area in which an important valve in our water heater seemed to have a small leak – and none of these are things the company would make any money from if we decided to address them. Also, Jesse was on time, respectful and courteous. I consider a home inspection from Indoor Doctor every once in a while to be money (in fact, surprisingly little) very well spent.
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Tom Reid, Melrose MA
09/01/24
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Evan was a pleasure to work with. He came on time, showed us the tests he was performing and with what tools, and answered all of our questions. Evan was very friendly, helpful, and pleasant throughout the whole process. I would recommend Evan to anyone else needing tests done inside their home
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Annette Walker
08/24/24
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We used Indoor Doctor for UFFI testing. After a mistake by the lab, Jeff got the corrected kit to me and expedited the results so that we were able to move a home sale along. Jeff also found the appropriate state limit for residential exposure. Indoor doctor made this as painless a process as possible and provided an easy to understand and credible report.
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Michael Kilian, West Hartford CT
08/17/24
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On July 8th, 2024 Inspector Abraham Burelle performed a visual inspection, collected samples, provided clear explanations, excellent customer service & communication skills. Very knowledgeable.
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sandi forman
08/10/24
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Evan Robitaille from IndoorDoctor was really helpful, and thorough in explaining all the improvements we should make to get our basement more healthy. I’m really glad I called and have a solution for our air quality problems.
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Schuyler Goodman, Sudbury MA
08/03/24
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Evan was very knowledgeable and thorough. He has a good holistic knowledge of not only environmental issues within a house but how it affects the body and gave me some resources to expand my knowledge.
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icej53
07/27/24
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Evan was amazing! He took the time to answer all my questions and was very knowledgeable. Highly recommend him. Thank you.
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Shaneen Durso
07/20/24
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Evan came out next day and was super knowledgeable and honest about which samples to take. Paid post service once I was satisfied!
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kelly pagano
07/13/24
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My Fiance and I hired Indoor Doctor to come do some testing at our apartment to ensure the air quality was okay. We had Evan Robitaille come out and do the testing, and he did a great job walking us through what he was doing, showing us immediate findings based on the readings he was taking, as well as reaching out after the fact to help us understand the reports provided. We couldn’t have asked for a better experience, and would certainly recommend IndoorDoctor to others who are looking to do air quality testing.
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Samuel Kelly
07/05/24
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I’ve been extremely stress with an odd odor in my bathroom. Evan was very helpful and most importantly listened patiently to my concerns!!! So grateful for his suggestions & solutions!! Thank you!!!!!!!
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Christina Agosto, Boston MA
06/28/24
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Abe was great. Very knowledgeable and honest about our situation but friendly at the same time. Would definitely recommend to all of our friends and family. Thank you again, Abe, if you see this.
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Randy Zorrilla (Respect715)
06/21/24
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Excellent company! Very fast from start to finish. Friendly, helpful people all the way through the process! They are my “go-to” for air quality testing!
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Nedra Creson
06/14/24
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We had concerns about on-going air quality issues in our house. After doing some research, I landed on Indoor Doctor as my best bet for indoor air quality testing.Their response to my call was immediate, and they sent a person to our home to do testing within one week. I cannot say enough about Jesse, the person who came to do testing. He was at our house for over 2 hours. He tested every area we had concerns about, explained everything he was doing as well as the results he was seeing on his equipment. He discussed next steps for us to take to address our air quality issues. Jesse showed genuine interest in our concerns and gave us several steps to follow to fix the problem. One step we decided to take was to get a high-quality air purifier. No pressure was placed on us to get it through Indoor Doctor, and we were advised to do our own research on any purchases we decided to make- which I did! Our unit was delivered by an Indoor Doctor technician, Mike, who was also exceptional. He helped put the unit in our attic, showed us how to use it, and confirmed all that Jesse had advised about improving our air quality. It is quite unsettling to feel that the air quality in your home is sub-par and not knowing where to turn for advice. I am happy we landed at Indoor Doctor. I cannot recommend them highly enough.
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Mary-Ellen D’Espinosa, Millis MA
06/07/24
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Owner is untrustworthy and lacks basic decency. Calls and emails are ignored. The main job of the inspectors is to sell air quality products such as air purifiers and basement ventilation systems. There appears to be a conflict of interest with any company looking for air quality problems through diagnostics and then pushing the products that they sell. Numerous follow up phone calls are made to recommending these products after testing. If you want to know how I know this, please see the 5 star’s reviews that I regrettably earned for this company.
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Evan Robitaille, Danvers MA
05/31/24
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I used this company about 6 months ago. I had the worst customer service I’ve ever had with a supposed business. I was told I would get a call back from a manager named Jeff to discuss my issues and all I got was ghosted for months…do not use them you will be gravely disappointed.
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Matthew Ridings
05/24/24
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Sean inspected our basement after a recent flood when our sump-pump broke, and he was extremely patient, thorough, and honest. He tested multiple areas for our peace of mind and provided authentic feedback. He was a pleasure to work with and I would never hesitate to use him again!
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TheMRTZ24
05/16/24
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We’ve used Sean three times now for air quality checks at different houses. Every time he has amazing knowledge and great attention to detail. We will definitely be working with Sean again and would highly recommend to all.
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Greg Such
05/09/24
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“I had this company inspect an old house built from 1960’s. Evan from IndoorDoctor was fantastic. He showed up a little earlier than the appointment time. I had Evan do a full assessment of nearly every room given the age of the house. He was also able to point out problematic areas of the house where moisture could penetrate the house inside and out (very thorough). I will definitely use them again in the”
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Alexander Orr, Wrentham MA
05/07/24
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“Evan was super helpful and we got all the information and test results we needed quickly, thank you!”
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Ben Briggs, Boston MA
05/06/24
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“Our family has extreme sensitivity to mold and indoor air pollution. We were lucky to find IndoorDoctor 5 years ago; and we have now worked with them on evaluating 5 different homes, one rental, one purchase and three that we’d made an offer on but then passed, due to high levels of toxins and/or indoor air pollutants. They are extremely knowledgeable professionals and have saved us thousands of dollars as well as given us peace of mind that we are living in a healthy environment for our kids, pets and the entire family. We can’t thank them enough!!!”
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Hannah Reeves, Tiverton RI
05/03/24
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Excellent swift next day service. Speedy accurate results, with more detail than I could have ever expected. Unlike so many companies, Sean truly cares, So much so, he responded to my questions over weekend days. Do not call anyone else, but this tremendous small business with a knowledge and immense ability to help in helpless situations.
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Lucy Dahl, Edgartown MA
05/02/24
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“This was my first time using IndoorDoctor and I’can’t say enough good things about their visit to my house to check for mold toxicity. Evan came out and couldn’t have been nicer. He was so knowledgeable and explained everything every step of the way. He really wanted to help with the health issues I’ve been experiencing and checked every nook and cranny of the house. I would highly recommend Indoor Doctor to anyone who needs this type of service. They truly are the best!!”
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Cheryl Craigie, Woburn MA
05/01/24
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“Unbelievable service. I’ve been sick from mold exposure and needed someone knowledgeable and fairly priced to inspect my home and offer advice. Evan R. went above and beyond when he was in my home, spending extra time answering questions and concerns and expertly explaining everything he was doing. I would highly recommend this company!!”
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Lucie D’Entremont, Reading MA
04/26/24
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“:Our experience with Abe at Indoor Doctor was amazing! Discovering mold in your home is stressful, but Abe was there for us every step of the way. He was patient, kind, knowledgeable and overall just a great guy to work with. He explained things to us in detail as we went through the process and answered every single question we had. He even had great follow up afterwards to ensure we were all set. I would highly recommend Indoor Doctor.”
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Katie Gonzalez, Wakefield MA
04/25/24
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Sean was great and explained all of the issues that we were experiencing thoroughly. I’ve had multiple follow up questions for Sean and he’s been very responsive and thoughtful. Scheduling was very easy. Highly recommend!
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Brian Hacker, Providence RI
04/25/24
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“Over the years, I have worked with indoor doctor many times. Every experience has been a pleasant one. Responsiveness and reliability is evident in every project they do. Thank you for always being a great help!”
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Garrett Pacey, Marlborough MA
04/23/24
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“If you’re unfortunate enough to deal with a mold situation, you should definitely call Indoor Doctor. They were extremely easy to contact, pleasant to work with, were able to schedule visits during my brief windows, and were prompt and so helpful!!”
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Emma Uppal, Boston MA
04/19/24
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Sean from indoor doctor was great. So professional and knowledgeable in his field. I would highly recommend!
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Sara Chaffee-Standish
04/18/24
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“Abe went above and beyond. Responsive, timely, informative, and professional. Highly recommend if you need any of Indoor Doctor’s services. Was also critical to me that they don’t perform any of the work they might recommend, so there’s no conflict of interest and you can have confidence in their evaluation of the situation and the solutions or next steps that they suggest.”
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Jay Dunphy, Raymond NH
04/17/24
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“The team at IndoorDoctor was wonderful to work with – and Sean (our inspector) was absolutely the best. Prompt, informative, helpful, and thorough. We have a toddler and new baby coming, and they put our minds at ease. When something in the air was outside the normal range, they offered specific solutions and answered all our questions. I highly recommend Indoor Doctor (and Sean) to anyone looking to test their home’s air quality.”
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Elizabeth Fontaine, Providence RI
04/12/24
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“Working with Indoor Doctor was a seamless experience from start to finish. Everyone we interacted with was extremely helpful, timely in their communication and thorough with their recommendations and expertise. Evan conducted our on-site visit and went above and beyond during the experience. He really made sure we understood our circumstance by explaining his process every step of the way. He’s been a great resource for questions and education so we can take our test results and act upon them in our home.”
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Monica Almeida, Wenham MA
04/12/24
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We highly recommend IndoorDoctor. Sean came the very next day when we called them. He was very professional and thorough. He explained the testing and patiently answered all my questions. The test results came back very quickly. The report we got was very detailed and with recommendation what steps needed to be taken.
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Ingela Talbot, Bristol RI
04/11/24
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“Super professional, knowledgable and punctual! Would definitely use again.”
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Matt Lane, Wellesley MA
04/09/24
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“Very helpful. Sean was informed and generous.”
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LaneCo Arts, Boston MA
04/05/24
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“I can’t recommend Sean from indoor doctor enough. He put my eases a side, assured me I wasn’t crazy and had good reason to suspect mold. He was so professional doing each one of the tests – the air sample- the infrared camera- and checking with his own eyes. They provided a detailed analysis of what needed to be done when the tests came back positive for mold in the air. We were able to hand that to our property manager and break our lease to get out of the health hazard of apartment we were living in (brand new might I add). He also answered any question I had via text or email post test and followed up about a month later to see what the outcome was! Highly recommend- I was weighing spending the money but so happy I did. So worth a piece of mind and heath!”
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Jessica Coyle, Sommerville MA
04/03/24
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IndoorDoctor did an excellent job testing our indoor air quality. Sean walked me through everything he did and took the time to explain the testing and problem areas identified. The detailed report arrived in a few days and it was thorough and extremely helpful with recommendations on what to fix. Sean also identified an unknown airflow issue; IndoorDoctor really knows what it is doing and I highly recommend the company.
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Theresa Mongan, Chatham MA
04/03/24
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“We had a home tester that showed really high particle levels. Their tech came out within a couple of days and did a full test. He figured out the our humidifiers using tap water were causing the high PM 2.5 and the white dust around the house. We switched to distilled water as they recommended and the problem went away. The peace of mind on top of figuring out the issue has been great.”
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JP, Nashua NH
03/29/24
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A great team to work with and provide very valuable information for my client’s project. Even though it wasn’t “good news” the report I received was thorough an extensive. A very valuable service when it comes to mold remediation.
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Brandon Boewe
03/27/24
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“Service technician Abe did a wonderful and thorough job inspecting our house. Both personable and professional he put our minds at rest that the problems with mold have been identified and can be remedied. This is an excellent company to deal with.”
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Gerard Thomas, Derry NH
03/22/24
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Jesse and Jeff are both very knowledgeable. The best thing about them is they take their time talking with you and they listen. They have time to answer all of your questions and I felt the report was very professional and thorough.
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Elaine Morgan
03/20/24
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Sean and Evan were wonderful. They went above and beyond. All my questions were answered and I got my results fast. I highly recommend Indoor Doctors. Thank you Sean and Evan for everything you guys do.
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Jennifer Nevarez
03/13/24
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“Sean was very professional and thorough, going above and beyond to look everywhere there could be an issue and to answer additional questions. We were very reassured by the clean bill of health on our air quality and appreciated his helpful recommendations for equipment to get the air even better. Would absolutely recommend!”
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Diana Haigney, Providence RI
03/08/24
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Evan and Mike went above and beyond during our consultation. Super knowledgeable and easy to talk to. Highly recommend Indoor Doctor
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Chris Sullivan
03/06/24
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“The staff over at Indoor Doctor is fantastic! I used their services for a Mold Inspection at one of our buildings and they were very courteous, responsive and informative throughout the process. I am so glad we found them! I highly recommend Indoor Doctor.”
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Ryan Noroha, Nashua NH
02/28/24
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Jesse from Indoor Doctor was incredible. His level of knowledge is amazing and his kind and patient approach was so much appreciated as I navigated endless concerns and questions, which he patiently addressed one by one until they were all answered. He was also amazing at helping us prioritize next steps and move forward with them. I cannot recommend Jesse highly enough.
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Nastia Vanyukevych, Exeter NH
02/28/24
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“Sean did an amazing job testing our home for vocs and other contaminants. He also went over the 40 page report with great detail and helped me understand everything. I highly recommend Indoor Doctor for any of your testing needs.”
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Ryan Short, Norton MA
02/21/24
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I was put in touch with Mike Finale and he couldn’t have been more helpful throughout the process of mold testing. He was very informative, professional, and personable. There was a high level of communication and follow up and he went above and beyond to help me throughout the process. Very grateful to have been connected with him. Evan Robitaille was the onsight field consultant and conducted himself in a very professional way and was in touch with me as soon as the results came in and was always available and took my calls for multiple follow up questions. I would highly recommend this company!!!
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Bridget DiEoreo
02/21/24
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I had a great experience with Evan Robitaille from IndoorDoctor who came to test my home for mold. He was excellent in educating me about the issues with mold, doing the testing and following through with me about the results. He is caring, thoughtful and wonderful to work with!
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Heather Ensworth, South Hamilton MA
02/13/24
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“The best company to deal with very honest found water behind ceiling. I will definitely tell family and friends for business.”
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Norman Jutras, Cranston RI
02/09/24
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Evan was very knowledge about mold, testing, and what was necessary for us to find the root cause of our issues. Evan with IndoorDoctor is honest and through and helped us with next steps with testing and resolutions with our mold problem. Would highly recommend!
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Kristina Lea
02/06/24
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“Indoor Doctor was the answer to our prayers for the mold and mildew problem in our home. They did a thorough investigation and generated a written report of the mold and mildew with the associated smell. They recommended next steps of remediation. Sean McDonough provided all the analysis and expertise to remedy the situation. A job well done. They earned an A+ and have our highest recommendation.”
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John McDonough, Quincy MA
01/30/24
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I cannot say enough positive things about Indoor Doctor! From scheduling, to service, to follow up, to additional questions they have been prompt, professional, knowledgeable, and extremely helpful. We would recommend them to anyone, as they do such critical work! We also worked specifically with Sean who went above and beyond. Thank you, Indoor Doctor team!
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Jocelyn Cappallo
01/30/24
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We received a quick response to our inquiry. Evan came and did a thorough inspection of our condo. We appreciate the fast, friendly, and knowledgeable service!
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Lauren Gibilisco, Brookline MA
01/23/24
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“Sean was amazing. He really took the time to listen to my needs and understand my concerns. I would highly recommend this company. Ask for Shawn. He’s the best.”
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Annette Given, Boston MA
01/17/24
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Evan was amazing , detailed and did everything he could to identify the issues , the whole neighborhood decided to do it all at once with his findings! Great service
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Jupiter Saraii
01/16/24
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“Extremely timely, thorough, and professional. Unbiased assessment of mold through a third party lab. No gimmicks or fear tactics. They are pricey but worth it to get the job done. Highly recommend.”
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Ay Gee, Newton MA
01/09/24
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Evan R. was great. Knowlegeable, helpful and professional. Arrived on time and answered all my questions. And he liked my dog!
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Monica Gold
01/09/24
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“Excellent from start to finish. I submitted a request online, was called immediately. Setup an appointment to have a building inspected for mold the next day. Assigned tech communications were beyond expectations. Came on time, explained the processes and got to work, ended with an update on next steps and what I was to expect. Full report sent within days and very detailed and thorough.
It’s rare to find a company that can deliver top notch customer service across all aspects of their business but this company has figured it out and nailed it. From one Veteran owner to another, many thanks!”
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Bryan Lindley, Cranston RI
01/04/24
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Jesse came out immediately and was super helpful! He called back within 24 hours of the inspection and gave tips right away. He was very kind and understanding, which is so appreciated for people struggling with mold and the health issues from it. We will recommend him to friends
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cook240
01/01/24
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The company is amazing! I have never written a review before! They actually care, and you can tell genuinely want to help. They are very educated and answered all the questions I had. Highly recommend!
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Jessica Benitez
12/25/23
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This company sets the standard for customer service. The technicians are always a pleasure to work with and explain the testing process thoroughly. Jesse helped out with a recent air quality test and he was prompt, professional, and communicated everything clearly.
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Steve Breault
12/18/23
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“True professionals! Abraham and Jeff are so incredibly knowledgeable about air quality and they are amazing about taking the time to explain things in a straightforward way! As a Realtor, I recommend them to my clients and know they will be in great hands! Thank you IndoorDoctors!”
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Marci Francis, Newmarket NH
12/14/23
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“Great experience! Sean was very knowledgeable and most importantly very solution oriented. He explained every test in great detail, followed up quickly with tests results, and answered any questions within minutes to hours.”
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Daniel Franke, Belmont MA
12/12/23
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“Jesse answered the literal 100s of questions I had and explained things to me very thoroughly so I had a greater understanding of the situation as a whole. I felt empowered moving forward with solutions and am grateful for all his input!”
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Christina Wiley, Pepperell MA
12/09/23
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“Abe Burelle was wonderful to work with during such a difficult time. Mold was causing me so much stress, but Abe came out, tested for us, which was unfortunately positive. He came up with a remediation plan and followed up multiple times as well, checking in to see if there was anything that I didn’t understand. He also was so friendly and tried to walk me through the process, and simply tell me that it was going to be ok. Highly recommend”
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Lucy Dee, Manchester NH
12/01/23
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“For the second time, Sean Mcdonough came out to retest our basement due to finding some mold in our condo basement. We followed all directions provided by Sean, and he was able to help us by suggesting where to place the dehumidifier and Eze Breeze, based on the size of the basement and height of the ceilings of this 100 year old building. Sean called us back in a timely fashion when we called and expedited our mold testing so the remediation could start ASAP. He also recommended a great remediator to fix our issue and we used All-Dry, who were also great. Highly recommend Sean!”
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Jill Wilcox, Brookline MA
11/22/23
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“Jesse, was very knowledgeable and thorough. Went above and beyond to inform us about every corner of our home. Inside and outside. We had an addition put on about 10 years ago and never painted the underside. He advised us that it should be treated and painted. In our garage there were several items that he pointed out had already had the beginnings of mold and even helped in removing some of these items. He provided knowledge and was worth the money we spent to have our home inspected. I would highly recommend indoor doctor to any home owner for peace of mind.”
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Virginia Baldachino Tewksbury MA
11/16/23
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So far they have been clear, comprehensive and accommodating. They understand that everyone may not have the same air quality concerns and are respectful of that. They have been able to navigate us in successfully improving our home’s air quality .
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Rania Makkas, Southborough MA
11/04/23
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“Great company all around! Up front pricing, I was notified as soon as Jesse was in route, I was even sent a tracker on him to know his exact location and time of arrival which was pretty cool. Jesse was very professional and thorough, he even checked all of our ac units which was unexpected as I didn’t even think to check our units for mold! Jesse gave us up front recommendations and encouraged us to reach out any day/time with questions or concerns. Strongly recommend the company! Jesse was great!”
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Chanton Magdich, Laconia NH
11/03/23
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“You all are terrific—First Rate, and I’ve been told I’m a hard grader! All your people are very responsive and capable, but Abe was just off the chart superb. First, he’s extraordinarily knowledgeable with astute judgment of what we needed and didn’t need. He did the air tests, then recommended the Restore Pro to do the remediation of mold, and they were terrific, too. Two, he’s very responsive—his customer service is excellent, tells you why he’s doing what he’s doing and answering all questions. Third, he is very customer oriented—working with us, especially my daughter who has twin 22 month old boys and a 6 year old daughter, where by definition, flexibility is required. And finally, he’s very friendly and his demeanor is inviting. He’s a pleasant person, which when you’re under the kind of stress of a leaky pipe in the ceiling and ultimate mold remediation, is very much appreciated. He’s calm, cool, and collected. Thank you.”
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Mike Stevens, Arlington MA
09/22/23
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“Jeff and John are nice gentlemen to work with. Jeff and I have worked on a few projects together and his knowledge of environmental issues was impressive. I also serve on a committee with Jeff and his leadership is clear, precise, and well organized.”
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Stuart Hicks, Richmond VA
09/10/23
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“Definitely one of the best companies I’ve ever worked with especially the technician Abe he was one of the most professional knowledgeable people I’ve dealt with. He was able to answer all my questions in depth I didn’t feel rushed at all, definitely put a ease to the situation I was dealing with. I would highly recommend!”
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Eric Hazlehurst, Newton MA
09/05/23
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“We had Jesse come out to do the air quality and also we purchased an air purifier. Both times He was informative, polite, very knowledgeable ,caring and a hard worker. Very satisfied with him.”
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Jim & Debbie Mello, Methuen MA
09/01/23
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“Jesse did an outstanding job addressing issues beyond the testing he did. His experience and knowledge are evident and I would highly recommend him in the future. The report was thorough and someone followed up via phone to see if I had questions. Very professional”
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Joe Imbriani, Waterville NH
08/25/23
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“Working with IndoorDoctor was pleasant and very helpful.
IndoorDoctor has been acting as a trusted advisor for my project scope.
Jesse is a great inspector and he provided me with so much information about the process and many other detailed suggestions for the house.”
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Ehsan Salamati, Westwood MA
08/23/23
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“Jesse is a great mold inspector. He showed up on time, and was knowledgeable and methodical with his inspection. He went above and beyond when we ran into some crazy testing obstacles, putting extra time in to help me out. He clearly cares about the quality of his work and does the best he can to make his clients happy.”
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08/17/23
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“We met with Abe. He was very professional, and knows what he was doing. We learned a lot from him. We recommend his service to anyone who is concerned with indoor air quality. They will give you a report as well as solutions. We’re happy with their service.”
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Dukara Adil, Worcester MA
08/11/23
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“Highly recommend, we’re a new family with very young ones and a new home, so it was stressful to see mold in our basement. Abe and team were amazing from the beginning. Very informative and answered any questions we had with options for us to go through. Highly, highly encourage anyone to use their services.”
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Christian Cabera, North Reading MA
08/02/23
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“I contacted inside doctor on a Friday at 7pm I received a message with in a hour saying they can come out the next day to help they sent us Abe and he was so knowledgeable kind and truly cared about the health of my family he has since checked in and made sure we had everything we need ! I highly recommend this company ! And Abe !”
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Katie Rioux, Londonderry NH
07/28/23
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“Jessie was courteous and knowledgeable. He took his time and answered all our questions. He gave us many recommendations- even for things outside of the mold issue.”
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Donna Kincaid, Lowell MA
07/18/23
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“Sean is an exceptional inspector, and I am thrilled with the service he provided. From the initial call to the final report, his professionalism, expertise, and customer focus were outstanding.
Sean’s knowledge and attention to detail during the inspection were impressive. He thoroughly examined every corner, providing clear explanations of his findings and practical solutions for any issues discovered. His expertise in mold prevention and control was evident, giving me confidence in his recommendations.
What sets Sean apart is his friendly and approachable demeanor. He genuinely cares about his clients and goes the extra mile to ensure a stress-free experience. He delivered a comprehensive report, called me to explain the results, and followed up offering not only inspection results, but also valuable tips for ongoing mold prevention.
Overall, I highly recommend Sean – you can trust that your property will receive a thorough inspection and expert guidance for a healthy living environment”
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Kleida Martiro, Boston MA
06/30/23
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“Fantastic! Jeff has the answers and explains them very well. he even sends a synopsis of the conversation!!!”
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Stephen Clark, El Paso Texas
06/29/23
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“The owner gave me his cell phone number and said to call any time. He has degrees in environmental engineering from West Point. Jessie was our inspector, and three weeks later he spent an hour on the phone with me, explaining (in detail) things I didn’t understand.
Do NOT call anyone else.
Jessie should be promoted to a position where he trains inspectors, because everyone should be that good.
They stayed in contact with our remediation team, hours of consultation that was critical to the safety of our building,
Do NOT call anyone else”
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Patrick Brennan, Newburyport MA
06/16/23
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“We had contacted IndoorDoctor for an Air quality test at our home after we had our wood floors refinished with oil based polyurethane. The smell and VOCs were severe to say the least and we had just welcomed our newborn son into the world a few days earlier so we did not want to bring him into the house with all the fumes. Within a short time of reaching out to IndoorDoctor online, I had a call from Jeff Bradley talking through the issue and setting up an appointment that same day! Jesse Kinsell came out and walked me through the testing process and kept me fully informed throughout the day. Our VOC level was in the severe range and not healthy to anyone let alone an infant. He recommended the Austin HealthMate Plus air purifier and ensured we got it the next morning so we could expedite the decontamination process. We ran the unit for 4 straight days and Jesse went out of his way to come back to our home in central Mass to do another VOC reading in all our rooms on a Saturday night! Talk about amazing customer service and truly caring about seeing a successful resolution. I can’t say enough great things about Jesse or this company — it’s rare in todays environment to find a company that truly cares about their customers. I would highly recommend anyone with similar toxin concerns or air quality concerns to go with IndoorDoctor!”
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Kevin Dobbs, Gardner MA
06/08/23
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“IndoorDoctor was responsive and booked an appointment with me immediately. The technician was professional and knowledgeable. Highly recommend”
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Patrick Deanne, Wolfeboro NH
06/01/23
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“I hired these guys to verify results of mold remediation performed by another company. The technician Mike was friendly, in and out in a minimum of time, and I appreciated his suggestions as well. I recommend IndoorDoctor without hesitation.”
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Billy Barnum, Gloucester MA
05/30/23
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“I highly recommend IndoorDoctor. Jesse has been a pleasure to work with. He is thorough and very knowledgeable. Jesse has gone above and beyond to help us solve our mold and allergen particulate issues. He has been very responsive with all communication, even times well outside normal work hours. We are very satisfied with our entire experience and outcome of much improved indoor air quality.”
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Monica Yanosick, Exeter NH
05/20/23
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“Jeff Bradley and team helped us a few years back with indoor air and surface testing for mold after water damage from a burst pipe. Very professional, prompt, clear, and friendly. Highly recommend for any water or air samples or other air and water quality testing you might need. Thanks, Jeff!”
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Matt Eaton, Hartford CT
05/09/23
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“I reached out to IndoorDoctor after hours regarding a mold issue at my residence. Jeff Bradley reached out to me to set an appointment within an hour after I called. Then, Mike Fanale arrived for a thorough mold evaluation within 24 hours of my initial call to IndoorDoctor. Mike was methodical, patient, and informative throughout the process. A comprehensive report was issued within three business days following the mold testing appointment. Mike reached out to me right-away to review the report, address my questions, and provide counsel on how best to proceed. The team is clearly a well-oiled machine and in the people business as much as the mold-testing business. Thank you for the high-touch customer service and easy experience.”
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Gregory Kolber, Cambrdige MA
05/03/23
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“They came to my house same day i called. Results were the next day. Very efficient. Nice follow up.”
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Jeanne Weinzierl, Foxboro MA
04/29/23
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“Sean McDonough of Indoor Doctor is highly informed and skilled. He explained that his motivation to get into the field was to help a family member who had lung issues, so he brings both a personal and professional interest into his work. I was confident with his evaluation, and in a follow-up phone call he helped me interpret the mold report in a realistic, practical, and affordable way.”
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Larry Mullen, Providence RI
04/29/23
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“Technician was knowledgable, friendly, and informative. After the tests, we received a detailed report which identified all the air quality issues in our home, along with suggested remedies. IndoorDoctor was responsive, and genuinely cared about helping us solve our problem. Highly recommend.”
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Wes Dull, Gilford NH
04/20/23
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Sean has been to our home 4 times. The first was the initial visit to test for mold. Then he came back 2 additional times to recheck after the remediation was done. He found more each time he returned. He also suggested that we invest in an air filter.
We have spoken many times on the phone, which he returned quickly if he wasn’t able to answer at the time of the call. He has been very helpful and professional. I would highly recommend him and IndoorDoctor to anyone that needs this service.
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Cheryl Brooks, Providence RI
04/14/23
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“Mike was very gracious with his time in explaining the differences between a variety of air purifiers. I feel like I got an amazing crash course in air purification. We ended up going with the Defender for now and it has had an immediate effect on our air quality. Looking forward to more help from IndoorDoctor.”
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Marchon Glover
04/13/23
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“Hired them to test a property I am helping oversee. Responsive, attention to detail and helped educate me on the process. I would highly recommend!”
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Brian Calabro, Natick MA
04/04/23
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“We operate a preschool where many of our children suffer from chronic issues related to air quality in their homes and neighborhood. Indoor Doctor has worked with us to assess needs and provide the right tools to keep air quality as high as possible in our building. Their team is responsive and efficient.”
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Thara Fuller, Charleston MA
03/29/23
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“I just wanted to start off by saying my family is going through a very difficult situation with our house and having soot. We first contacted Sean at the indoor doctor and was very responsive and helpful with all of our needs. He has returned many times to help with our situation and has shown up the next morning when I called at 5pm the night before. I very highly recommend this company and most of all Sean he is definitely the gem of the company and I see him quickly moving to the next level. They are fortunate to have such a dedicated employee that truly cares ! I look forward to your future, there will be many doors open for you!”
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Megan Cogswell, Oxford MA
03/21/23
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“Extremely knowledgeable and helpful!”
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Ruth Stankiewicz
03/17/23
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“Indoor Doctor professional expert Sean McDonough worked on the assessment of my property. He showed a dedication to the details of the situation, to my needs as a homeowner, and to the complex impact of water damage on a house in the present and also in the future. His written report was outstanding. He spent time twice after that, initiating telephone calls to me, just to check in. It is not enough to say he was excellent. He was superlatively good.
I am a 65 year old career woman who has dealt with service providers all her life, on a personal as well as a professional level. Sean McDonough is in the top .1%. Our house is not just a home, it’s also an asset. Go with Indoor Doctor and you will have excellent results and peace of mind.”
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Kukum Malik, Norfolk MA
03/15/23
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“Jesse did a very extensive evaluation of our situation on very short notice. He was exceedingly competent and patient.”
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Steve Konic, Auburn NH
03/02/23
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“Jesse was wonderful to work with. He was extremely thorough, very knowledgeable, took the time to answer my questions, and we felt confident in his report!
We’ve worked with a few other companies and the quality of inspection and service is unmatched!”
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Megan Thomann, Dunstable MA
02/02/23
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“Indoor doctor was the very very best to have your air quality done. The consulted was Abe who was very detailed in every way. Abe also answered all my questions with precision and asked me if I understood it. Extremely professional and very courteous. They drove up with an unmarred vehicle so not to alert neighbors about a probability of mold damage. This tech was so professional and I would highly recommend.”
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Bob Fredette, Methuen MA
01/30/23
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“Jeff, from IndoorDoctor, provided exceptional service that began with a phone call the morning after I submitted an online form from their website requesting air quality testing. Realizing the urgency of my situation, testing began and was completed that same day. During the course of performing the air quality testing, Jesse, a seasoned and personable indoor environmental professional took his time to thoroughly inspect the house. From his observations, he was able to make invaluable suggestions for measures I could take to quickly improve the situation. He took time to answer all my questions on site and was available to discuss and help me understand the final test results which I received several days later. Jesse has a wealth of knowledge in the field of environmental testing and was a joy to work with. I’m grateful for the peace of mind he and IndoorDoctor provided.”
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Katie Woods, Essex MA
01/23/23
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“I highly recommend IndoorDoctor! Everyone I have worked with has been knowledgeable and professional. They were fantastic from scheduling to home visit and testing to report delivery and follow up. Sean was thorough in his evaluation and provided actionable items on evaluation as well as answered any and all questions completely. I could not be happier with the service provided by IndoorDoctor and am so thankful to have them as a resource in keeping my home air clean and healthy! I highly recommend IndoorDoctor! Everyone I have worked with has been knowledgeable and professional. They were fantastic from scheduling to home visit and testing to report delivery and follow up. Sean was thorough in his evaluation and provided actionable items on evaluation as well as answered any and all questions completely. I could not be happier with the service provided by IndoorDoctor and am so thankful to have them as a resource in keeping my home air clean and healthy!”
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Courtney Capwell, Coventry R
01/15/23
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“Abraham was professional, kind, and thorough. I felt listened to about my concerns, and their communication was friendly and prompt right from the start. Would highly recommend!”
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Eryn Pierce, Durham NH
12/20/22
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“Jessie has been absolutely amazing, very knowledgeable and really takes time investigate everything of concern, and takes his time to explain everything in detail and gives great recommendations.”
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Birkit Iskandar, Andover MA
12/05/22
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“I called IndoorDoctor to have my house tested for possible low level carbon monoxide. Jeff was very friendly over the phone and one of his guys, Mike, came out to conduct the air quality test. Mike was incredibly knowledgeable, professional, and was happy to accommodate my OCD regarding certain things in my house. I did not feel rushed and I did not feel like I was getting a sales pitch at all. The air quality report was very informative and I was happy to get peace of mind regarding the air quality in my home. I cannot recommend IndoorDoctor enough. This company is the real deal and they care about the quality of the services that they provide.”
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David Manapoli, Peabody MA
11/29/22
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“When we returned home from an extended vacation and opened the door our home it had an overwhelming smell of mold and mildew (something we had never previously experienced). We hired Indoor Doctor to test the air quality to determine if we had a mold issue. Sean, the service technician, was excellent. He was quickly able to pinpoint the source of the problem. We are thankful that he was so thorough in his inspection of our basement as we had several “issues” that created the perfect storm-resulting in our upstairs smelling like a dank cellar. In addition, the service providers they suggested also provided excellent restoration services. Don’t hesitate to call Indoor Doctors !”
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Jan Toner, South Yarmouth MA
11/15/22
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“We worked with IndoorDoctor for our commercial office space. The team was courteous, knowledgeable, and helpful with our project. I was able to get the information that I needed in a thorough and timely matter. Even when I had follow-up questions, I got a quick reply from the owners. Recommend for any office space needs you may have!”
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Zoe Silverman, Boston MA
10/30/22
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“Very pleased. The gentleman came out today and was very knowledgeable and explained where and what he was testing for. I am waiting for the results But I am very happy with the job he did.”
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Debora Lyons, Londonderry NH
10/11/22
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“We’re a little three-unit condo building, self managed. A burst pipe in our basement led to some awful looking mold growth, even after we removed standing water and used commercial blowers to dry everything out. We asked IndoorDoctor to do a basement mold investigation and I asked for air sampling in my first-floor unit since I’m concerned about living over that moldy mess. I’ll update this review when we have lab results and our report but we already know we’ve got one of the molds you really don’t want.
Abe from IndoorDoctor was great! He clearly knows what he’s doing and patiently answered every question. He picks up on every detail. He was easy to talk to and we feel reassured that we’re in good hands.
From my first online contact to today’s visit, everything went smoothly. The team is responsive and everyone communicates clearly. People call us when they say they will and show up on time. All in all it’s been a great experience.”
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Susan Major, Salem MA
10/04/22
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“IndoorDoctor has a stellar reputation and deservedly so! My child has a severe mold allergy and our medical provider recommended this company. From start to finish, everyone we dealt with was professional and extremely knowledgeable. Abe, who did the inspection and testing, was very patient with my numerous questions and went above and beyond to help us determine our mold sources and develop a remediation plan. They also did a great job completing the follow up testing and addressing any additional questions that came up during the remediation. Cannot recommend them highly enough!”
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Angi Hamilton, North Hampton NH
08/05/22
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“Super friendly. Amazingly helpful and knowledgeable!”
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Sid Sadowski, Amesbury MA
07/14/22
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“Abe from IndoorDr is extremely professional and knowledgeable. He was very thorough in his analysis and took the time to explain the situation in my basement. He got the report to me quickly and followed up to ask if I had any questions. He is an “A”!
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Ed Condon, Marlborough MA
06/21/22
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“Top-notch company with excellent customer service. professionalism and integrity. Great communication. Abe was fantastic. I thought my grandson was having allergies all this time. I originally wanted black mold testing only. Both the office and Abe explained the further testing they offer, air quality, chemicals, gasses, etc. None of them are inexpensive tests. Not once did either the office or Abe make me feel pressured like they were trying to upsell me. They were very thorough and the results were very comprehensive. Abe called me on the phone to go through the results and options for fixing them. He gave me referrals of other companies to contact (they don’t do the work due to conflict of interest). Having worked in the energy service industry for 35 years, I was very impressed with Indoor Doctor and would recommend them.”
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Kathy Ford, Rochester NH
04/27/22
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“Highly recommend! A friend recommended the company to us, so we called them on Monday. They were able to fit us in so quickly and come out on Wednesday. They completed the job late Wednesday evening and we had the results about 20 hours later. Professional, on time, thorough, understanding, and go above and beyond! Highly recommend this company and we’re so happy that we went with them! Thank you Abe, Jeff, & team!”
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Katie Holmes, Somerville MA
03/11/22
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“We worked with Abe on a complete assessment and inspection of both our basement and first floor condo. Both Abe and Indoor Doctor have great communication and are both incredibly knowledgeable and professional. They have been quick to return to us thorough and comprehensive reports and Abe personally followed up to review it with us. 2 weeks later, Abe and team have been helpful as we work to remediate what was recommended in their report and answer all of our questions.”
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Sarah Vance, Somerville MA
03/08/22
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“We had a great experience with Indoor Doctor from first contact with Jeff to the home visit with Nick. Nick answered all our questions and patiently explained the process as well as the next steps and instilled confidence that we are on the right path. Highly recommend the company for your inspection needs!”
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Nina Varghese, Weston MA
03/02/22
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“These guys are legit. I called multiple inspectors but Indoor Doctor was the most knowledgeable and professional, hands down. The whole process and their support end-to-end was exceptional. I’m impressed with how thorough the inspection and report were. They also work with health care providers for those with health issues attributable to mold, allergens, and particulates. Couldn’t recommend more highly.”
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Elizabeth Vyas, Watertown MA
02/28/22
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“Nick and team were super helpful, did a great job explaining the process and responding quickly to our requests, and even made time for us to ask questions and made referrals for solutions after we had our results back. He has since followed up to check in, and has offered to answer any questions (even out of hours) which has been very helpful and reassuring during a confusing and stressful time.”
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Erin Fortin, Watertown MA
02/02/22
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“The Indoor Doctor is the best if the best in what they do. I cannot recommend them highly enough! Their team is professional, thorough, accommodating, and knowledgeable”
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Alison Ballentyne, Dover NH
01/07/22
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“Very thorough and professional. He discovered a problem with the CO2 levels in my condo, and advised to leave a window open at all times. This helped immediately. Highly recommended!”
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Suzanne Fix, Amesbury MA
12/05/21
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“IndoorDoctor is a supremely professional company and they do a thorough job. And they’re so nice! They helped us about 10 years ago with a mold problem, and recently did so once again, in a different area of our home. Nick, who was assigned to work with us, was tenacious in his inspection, and thankfully was suspicious that there may be mold in a hidden area, and he was right. In addition to their excellent work, Nick and Jeff gave me some valuable advice to consider as we move forward with rebuilding this area. It has been a pleasure to work with Nick, Jeff, and the entire IndoorDoctor team. Look no further!”
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Maureen Shaw, Chestnut Hill MA
12/02/21
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“I cannot speak more highly of Jeff and the team at Indoor Doctor. We had a really terrible situation with our landlord and Jeff was incredibly kind and helpful. He returned calls promptly, checked in on us, explained the possibilities of damage and services offered, and even steered me in the direction of possible resources. While we didn’t use Indoor doctor this time, because it wasn’t appropriate given the circumstances, Jeff’s kindness and knowledge spoke volumes and I would highly recommend them should you need air inspection services!”
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Billie Stouter, Randolph MA
11/12/21
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When I found this company on line, other than the information posted, I knew nothing about their sells, professional style and/or level of service and later support. When Abe showed up early and was professional, knowledgeable and empathetic to amount of stress we were under and level of attention we needed, I thought that we might get some actionable answers from his observations and later detailed analysis. We did! And the information had an immediate impact on our problem and how we plan to move forward. Thanks Abe. Positive Professionalism
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Tony Vaughn, Lynn MA
11/04/21
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“It was a pleasure having Jeff Bradley do an inspection of our premises. He was prompt and most professional. Jeff was very knowledgeable about his work subject and had sophisticated equipment with which he did the inspection.”
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Harry Parsekian Weston MA
11/03/21
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“IndoorDoctor is the real deal. So happy we hired them. Excellent customer service and the man knows his air quality. He was in our home for 2 hours inspecting air quality and looking for mold. My wife has been having breathing problems and unexplained sicknesses and she suspected the house’s air quality. Jeff’s super high tech testing machines confirmed my wife’s suspicions. We have forced hot air furnace in the basement and the air quality in the basement and garage tested extremely poor. Jeff found mold in our basement and recommended we toss the rugs and furniture which we did. Through the IndoorDoctor we were able to purchase a top grade dehumidifier for the basement and air purifiers for the main house and bedroom. Glad to report everything is going great, my wife is breathing freely. Hire the IndoorDoctor without hesitation, you will not be disappointed, you totally get what you pay for.”
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Mike Gentile Melrose, MA
11/03/21
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“So highly recommend. Abe was not only so knowledgeable, but able to piece together our air quality symptoms, testing results and observations and tell me exactly what the problem was, and how to fix it. And then even did all the work to hand deliver and set up purifiers within a day of me asking. I felt Abe truly cared about my family’s health and despite having a lot of clients to see, I felt like we were his priority. The whole team responded so quickly, thoughtfully, and fast. This is the best combo of big company resources that is personalized, with personal touches from real people who care.”
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Unknown
11/03/21
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“Great job all around! First point of inception they were responsive, knowledgeable and I liked the fact that the owner is a Veteran!”
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Wendy Thomas, Beverly MA
11/03/21
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“I have been extremely impressed with IndoorDoctor since I first reached out for mold remediation services. They are extremely professional and knowledgeable, and i wouldn’t hesitate to recommend them or use them again in the future if I were to need their services again!”
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Pam Willsey, Chestnut Hill MA
10/15/21
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“Nick was so knowledgeable and thorough and made me feel like I made a really smart choice hiring indoor doctor to make sure my home was safe. He took his time and explained anything I needed explaining. He as professional and clean and respectful of my home and family. I also got excellent recommendations of Doctors who could possibly help us with issues regarding mold allergies. They went above and beyond! Thank you. I would highly recommend them!”
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Jessica Kosow, Newton MA
09/17/21
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“I was concerned that I was smelling mold in our condo so I contacted this company, as recommended by Angi’s List. The service we received was excellent and my question was answered through a very thorough report.”
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Patricia Miller, Derry NH
09/07/21
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“Abe was fantastic! Smart, thorough, knowledgeable and patient. I learned so much from him and think Indoor Doctor’s a stellar testing company. I fully recommend them, and Abe in particular.”
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Anne Zeiser, Lynnfield MA
09/05/21
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“Jeff and team were extremely responsive to our inquiry and on-time for the scheduled appointment, which seems to be a rarity these days! They were comprehensive in their testing and the report detailed and provided the information we were looking for. 100% would recommend for air quality and mold testing!”
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Weston Lane, Lexington MA
08/18/21
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“I was extremely happy with the services received. Both Jeff and Nick were extremely helpful, patient and went beyond my expectations in helping us plan and remedy this problem. I couldnâ t imagine working with a better company with the professionalism and the quality of service exceeded expectations!”
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Rich Catrambone, West Newton MA
07/19/21
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Positive Responsiveness, Quality, Professionalism
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lisa katerman
07/18/21
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“I can’t say enough good things about the team at Indoor Doctor. I originally called with an issue related to spray foam. I talked with Jeff and he completely explained the process of testing and eased my mind. Abe came out for testing and he was thorough, super professional and highly knowledgeable. He helped us understand what issues we had. With his help we were able to remediate our original spray foam situation greatly. I would 10000% recommend them to anyone.”
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Caroline Dale, Concord MA
07/07/21
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“Indoor Doctor quickly and efficiently diagnosed the various problems with the air quality in my home. Their high tech equipment discovered issues that would never have been detected otherwise. Their team was extremely professional, courteous and greatly knowledgeable. After the first visit they not only shared exactly what the issues were, but how to get the air quality back to normal. They installed the equipment, explained how it worked and solved my home’s problems within days, giving me the peace of mind everyone wants in a new home. Great work Abe, Nick and Jeff. “
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Mike Carlin South Grafton MA
06/28/21
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“I was extremely impressed by this veteran owned company. Firstly, the representative arrived on time, neat and tidy, polite and professional, and was able to explain everything about what he was doing and searching for. He was informative and went about his work in a efficient and thorough manner. When he left, I felt confident that whatever this team would tell me, I could count on being correct. Very unusual to find this kind of superlative service in this day and age. Truly, a breath of fresh air-in more ways than one!”
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Spring Shoko, N. Shore MA
06/15/21
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”Indoor doctor was very thorough and they able to complete all the tests I wanted. They offer a great customer service and were reasonably priced.”
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Kevin Barbosa, N Billerica MA
05/30/21
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“IndoorDoctor was recommended to me by my physician for their reliability and thoroughness with mold testing. Her recommendation was well-deserved! When I first contacted IndoorDoctor through their website, it was only a few minutes later that Jeff called my cell and offered to schedule an assessment of my home. The assessment was done by Abe a few days later and test results just a couple of days after that. Abe provided several area recommendations for mold remediation companies, which was incredibly helpful, as the number of choices is overwhelming and quality can vary tremendously. After the mold remediation was complete, Abe came back within a few days to reassess the mold levels in the house, which allowed the long process of putting my house back together to start as soon as possible. Through this stressful process, I felt comforted knowing that IndoorDoctor was a trusted resource available to me if I had questions. I definitely recommend IndoorDoctor and if you need environmental testing!”
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Amanda Nascimento, Northborough MA
05/18/21
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“The service, reports, and follow-up for our Mold testing went very well and quickly. Indoor Doctor was able to fit us in quickly and we received the report within 2 days. Highly Recommended.. Staff is very professional and easy to work with.”
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Stephanie Barton, New London
04/12/21
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Wonderful, Prompt, thorough & reasonable.
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michele bardsley
03/30/21
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“Jeff and Abe were GREAT! A family member had been diagnosed as having mold induced toxins as a result of her susceptibility and long term exposure to mold in our home. The medical implications are significant. Some mitigation had gotten rid of most of the mold 2 years ago (no involvement then by IndoorDoctor), but with this new found medical situation, we needed to KNOW, with confidence, if and where we still had any mold in the house. We filled out the online form at 4:00 pm on a Friday. Jeff called me at 4:30 that same day, and Abe arrived to assess the situation the following Monday. We got the results on Wednesday and are now ready to begin the remediation for the remaining mold with confidence. And their recommendations as to how to maintain a clean home environment are going to be crucial to the ongoing health of my family. I am so grateful that our medical Doctor recommended Indoor Doctor to me, and now I am recommending them to the reader.”
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Kirk Bishop Wenham,MA
03/15/21
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“I sent a message to Indoor Doctor and within 10 minutes got a call from Jeff, the owner. The minute I started talking to him I knew this was going to be an excellent experience. He was so upbeat, positive, and couldn’t be more willing to help. I explained the air quality issue I thought we were having in our basement, and he suggested he could have a tech out that afternoon. We arranged for a 1 hour window, and the tech actually called me 30 minutes before the beginning of that time and said he could come over within 10 minutes. Wow. Such incredible punctuality and attention to customer needs. When Abe, the tech got here, he explained thoroughly what he was going to do and how long he was going to take. He followed all COVID procedures, and even put little booties over his boot so as not to track any dirt around our house that might be on his boots. When he finished with his calculations, he explained in detail what he had discovered, showed me the change in the sampling of the air for particulate matter before and after the air filter was turned on, and indicated one area of concern that I hadn’t noticed before. He explained that the written report would be sent to me on Monday night (after the Friday afternoon visit), and right on time it arrived. Today, the next day, Jeff, the owner called and asked if I had any questions. The level of service, the clarity, and the positivity with which the work was done were all outstanding. And I appreciated that they were not a remediation service, making no conflict of interests. A professional job done with great integrity. How I wish all companies were as good as Indoor Doctor.”
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John Maier Andover MA
01/29/21
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“5 stars is an understatement for Indoor Doctor and the phenomenal customer service we received from Abraham. After dealing with several health issues, we reached out to test for mold and immediately got a call back answering all of our questions and an appointment within a day. They were prompt, listened to all our concerns and even expedited our results with 24 hours. Abraham answered our calls and texts professionally, within hours, and took the time to help us understand what our problems were, how to resolve them, and carefully handle areas affected by the mold. He truly went above and beyond and has been a huge support through an extremely stressful situation. We are forever grateful for their professional, thorough expertise and highly recommend them without any hesitation.”
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Amelia Lambert, Chelmsford MA
11/16/20
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“There is no way I can fully describe the outstanding service of this company! Amazing customer service! Right from the start when I had my initial intake call with John, who was so patient with all my questions, all the way through to my expert mold and moisture evaluation done with Abe Burelle, next day emailed lab results from Jessica as well as a call from Abe to review results, to a report that was completed so quickly! The owner Jeff even emailed me when I had called and left a question after hours-the very next morning. I appreciated that John juggled scheduling for me to get someone into my apartment within a couple of days because he knew how worried I was over the situation. Abe Burelle called and texted when he was on his way, was on time, respected COVID precautions, was professional, polite, courteous and super nice! I honestly felt my stress over my concerns take a nose dive after he was here for 5 minutes- he really understood my concerns. It was obvious he loves his job! He took his time and did a thorough assessment and explained process of samples he collected. He made sure to kick up the carpet in the room of concern that hadn’t been used in about 10 days, prior to his air testing. I have read from other experts and the research on air sampling and how different results can be. that being said, i feel he did the appropriate timed test and did it for the best quality! I had several follow up calls and emails with Abe and honestly I cannot say enough about him. I love that this company utilizes an independent lab, in which their results are included in your thorough report. I also felt like I had a second layer of experience with it all being reviewed and overseen by the owner, Jeff Bradley who has his Masters of Science in Environmental Engineering. By the way Jeff if you read this, THANK-YOU for your service-in more ways than one-I have a deep respect for Veterans! This company doesn’t offer remediation services and I also appreciated that as I felt strongly that with no one being able to accuse them of any conflict of interest, my landlord would take them and me seriously. I will be forever grateful to this company!!”
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Lisa Cone McDonald, Bedford MA
11/12/20
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“I had a great experience with IndoorDoctor during a very stressful time. They tested our air quality and they were quick about writing a very professional, easy-to-digest report with concrete suggestions for improving the situation. And when I had additional questions, they were very responsive. We ordered some devices from them and they delivered them or ensured that they came on time, and gave us good prices on them. Can’t say enough about how professional and reliable they were! I highly recommend them!”
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Katie Wheeler, Gloucester MA
11/09/20
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I cannot give enough praise for the work and professionalism of Abe and IndoorDoctor. I had air-quality issues of such severity that I was not able to stay at home. I had the test results within three days and this included a holiday in between. Their recommended air purifiers arrived a few days later and I was able to be living in my home again. Abe followed up throughout the process and responded quickly to texts and/or phone messages. IndoorDoctor is the ‘gold standard’ in my book on how to run service-oriented businesses.
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Dan Foley
11/04/20
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“The folks at IndoorDoctor have been terrific. They were really helpful and informative. Prices are quite reasonable. Products were all delivered on time as promised, and the products are superb. We have 7 of the Austin Healthmate Jr. and the filtered air is reinforcing to our patients and staff that we care about and are doing something about keeping them safe. In this uncertain time, it is a pleasure to have a company and its products with such reliability.”
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Dr. Marty Zase Colchester CT
10/16/20
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“I just used Indoor Doctor to check for possible mold in a house. I connected with Jeff Bradley initially, and scheduled an appointment. From beginning to end the experience was great . The Technician Abe was extremely professional, knowledgeable, information and helpful. They delivered all the promised and more. I high highly recommend this Company.”
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Sheila White, Wellesley MA
10/05/20
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“Abraham is a good guy who cares about what he can do for his client. I recommend him without reservation.”
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Arthur Licata, Needham MA
09/02/20
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“IndoorDoctor has been a game changer for us! Jeff’s professional analysis and simple-to-follow recommendations have made a significant difference in our home’s air quality. We especially feel safer in our home knowing their solutions help eliminate possible COVID-19 virus exposure. The company’s customer service is amazingly responsive and always on point. Highly recommend this team if you’re considering options to improve the air quality in your home.”
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Marcy Dusseault, Hooksett NH
08/31/20
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“After several weeks of researching Environmental Testing companies, I selected and made a call to IndoorDoctor. From the moment I engaged in conversation with Jeff Bradley, I knew that this was the organization that was going assist me in getting the answers I needed and help with a plan to move forward with improving the air quality for my family. Jeff coordinated an early on site appointment which included one of the finest, professional, and experienced air quality specialists in the region. Abraham (Abe) B. took the necessary time and effort to complete a very detailed and efficient testing process . He also went the extra mile to personally explain the situation and shared several professional recommendations as to efficient methods and equipment that could improve /correct the situation. The analysis report I received was very organized, comprehensive,, informative and well documented . The report was easy to read and understand with clear descriptions and graphic components for each of the study groups and various elements. If your are looking for personal, professional Air Quality services, then IndoorDoctor with Jeff and Abe will definitely put your needs at the top of their priority list and will do everything possible to meet your expectations. Follow-up, personal communication with response to questions and promises kept are only some of the excellent benefits you will receive from IndoorDoctor . “
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Arthur Santilli, MS,MPH,ACHE Plymouth, MA
08/16/20
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“I just wanted to say that John was amazing on the phone, what a great first impression. If everyone I dealt with was as helpful on the phone my life would be so much better”
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Correna Lucas Ashburnham MA
08/05/20
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“Within ten minutes of calling IndoorDoctor for air quality testing I had an appointment scheduled for the same afternoon and Jeff even helped me locate a plumber for another problem we were having. He was so friendly and helpful. The man who came to do the tests was friendly, professional, and thorough. They expedited our results and sent the names and contact info of companies they would recommend for the mold remediation. I recommend IndoorDoctor without reservation.”
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Jessica Werner, Winchester MA
07/22/20
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Great experience from my initial phone call with Jeff to Abraham conducting the testing in our home. Indoor Doctor was able to set up an appointment for the day after I called them. Abraham texted me to let me know his arrival time which was great. He was professional, knowledgeable, and took the time to explain to me exactly what he was doing and why. I received my report the next day by email, Then Abe called me today to follow up and answer any questions I might have regarding the report. I would highly recommend this company.
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JoDee Doyle, Newburyport MA
07/17/20
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“The entire staff at IndoorDoctors was helpful and very responsive. Abe performed the mold inspection and he went above and beyond in providing us insight and answering all of our questions. Highly recommend!”
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Matt Ellis
07/17/20
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“Abe’s analysis was thorough as was his report. His experience and his concern for you as a client were easily evident during our discussions.”
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Fran Brindle, Watertown MA
07/06/20
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“I was in a hazardous situation when I reached out to Jeff. I could not imagine a better help as this team is lifesaver. Highly professional, with an excellent customer service skills, using latest technology and provides the effective test summery reports. If you have environmental issues and need help and protection, IndoorDoctor is your company. Thank you IndoorDoctor!”
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Vera Burris, Nahant MA
07/02/20
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“I had such a great experience working with Jeff recently. He was very professional and helped me figure out the most sensible and efficient air purification design for my open bay orthodontic office setting. The purifiers arrived surprisingly fast and they are amazingly powerful for how quiet they are compared to other brands I’ve seen. My patients, my team, and I couldn’t be happier with how fresh the air is now, and I feel confident that I made the best decision to go with IndoorDoctor.”
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Patrick Stroh, Rolling Hills Estates. CA
06/20/20
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“Very professional and courteous, very much wanted to help me by answering lots and lots of questions with patience and caring”
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Matthew Grein, Somerville MA
06/16/20
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“Excellent customer service and really professional. I ordered an air purifier from these guys and within one week it was delivered to my office. Other places were taking over two weeks to get one out, but I had mine in less than 7 days! I highly recommend Indoor Doctor!”
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Dr. Arash Abolfazlian, San Ramon CA
05/21/20
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“Wow-what fast and awesome service! Jeff helped me choose the right product for my office and I received it in less than 24 hours! Highly recommended!”
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Dr. Deborah Fox, Rochester NY
05/20/20
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“Jeff at IndoorDoctor was very knowledgable about air filtration. He helped me make the best filtration decision for my needs. Thanks Jeff!”
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Dr. Cherie Nicolucci, Ontario CA
05/18/20
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“Jeff is amazing! My online order for IQAir HealthPro didn’t go through after multiple attempts. Jeff called me to help me resolve the transaction issue, in the meantime he also sent a text and an email. With many modes of communication nowadays, and sometimes we simply don’t know which way is the best to reach each customer, and Jeff tried them all. I appreciate his professionalism and responsiveness, and I can certainly feel his passion for what he does. We successfully connected through phone and completed the order. A follow up email and a text confirmation came briefly after. This order means a lot to my dental practice in protecting everyone’s safety. I am so glad that I found IndoorDoctor and got assisted directly by the owner Jeff during this challenging time! Thank you for what you do to keep us safe with better air!”
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Dr. Pei-Yun Kao Brookline MA
05/15/20
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“Very thorough consultation of our home air quality after me and my kids had allergy flare-ups. Jeff and team took the time to explain testing and results to us and provided detailed remediation suggestions and products (but without any sales pressure). I felt much more knowledgeable and confident after the consultation. I subsequently purchased air cleaners through Indoor Doctor and plan to make future purchases, based on the great experience I had when they were over. I would highly suggest working with this team for environmental testing of your home.”
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Betsy Flaherty, Westwood MA
05/10/20
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“We worked with Abe from Indoor Doctor for a mold inspection of our home. From the initial call to the post-inspection follow-up he was knowledgeable, responsive, and professional. He had a super fast turnaround time on the testing that he performed for us. He also went above and beyond by coming to our home on three separate occasions to hand deliver the air purifiers that we ordered from him. The air purifiers that he recommended have had a significant impact on the air quality in our home, and subsequently our health, so we are very grateful to him for suggesting that we purchase them. Overall, it was a pleasure working with Abe and Indoor Doctor and we highly recommend their service”
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Kelly Fox, Manchester NH
05/07/20
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Don’t let the name scare you — they are affordable, as well as expert! High marks for this company. Jeff was quick to respond to my call and got someone out to the site within 24 hours of initial contact. Mike brought the right equipment to the job, was very professional, and worked quickly and efficiently. We also found the Report to be substantive and extremely useful, helping us to focus on areas that need remediation, and telling us which areas are okay. Thank you to all the folks at ID.
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macandover
03/30/20
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“I would recommend calling Jeff Bradley at Indoor Doctor to anyone with a concern about their home’s air quality. I can confidently say Indoor Doctor is the best in the area. Professional, responsive and highly knowledgeable.”
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Lindsay Grappone, Concord NH
02/19/20
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“Jeff and team came out the very next day after my request and went right to work asap. In one hour every room was tested and evaluated. I ask a lot of questions and got straight answers. The team was professional and knowledgeable. I received my lab report quicker than expected, as Jeff knows I am working with an allergist on my asthma and wanted me to have a report to show at my next visit. I would highly recommend them to anyone.”
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Mary Connor, Amesbury MA
02/18/20
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“The Indoor Doctor is a true specialist in his field. His mold professionals are on time, educated, detailed, and client-oriented. I was so impressed with their work. They were able to diagnose what was a really serious matter in our house, and confirmed our need to remediate and seek health assistance. They provide a professional report with many research-based details and can talk through the lab results with you so you clearly understand what was going on in your home environment. I’m sure various mold-test companies do a great job, but this company stands above. We feel more secure having had the Indoor Doctor come to our house!”
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Melissa Nashland, Warner NH
02/15/20
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“I hired IndoorDoctor to check on any signs of mold because my roof had been showing signs of leaking for some time. Abe arrived on time with a variety of equipment. He answered a myriad of question and was easy to talk to and very knowledgeable. I apologized for bugging him with so many queries, but he assured me that it was not a bother. After doing a thorough job inspecting everything, he reassured me that he would follow through with me regarding the results from the lab and any remediation that may be needed. Abe was very professional and understanding regarding my total lack of knowledge. The results from the lab were back within 24 hours and fortunately, there was no indication of mold. I was relieved and would recommend this company to others.”
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Denise Glidden, Leominster MA
02/11/20
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“I have migraine and Vertigo from chemicals along with todays foods with GMOs etc etc and i have been fighting the cause of a burnt smell after fixing several parts of my oil system ,including a new oil tank/lines..chimney cleaned and added brand new stainless chimney liners and things improved but every once in awhile i still get that smell of burnt exhaust /oil and i am tempted to move when it is present because my heart hurts a little and my lungs hurt from breathing it in along with getting vertigo..but ..it doesnt always happen!! Its crazy..so i final spent the $600 and had Jeff come out and run tests of my air quality and sure enough ,i have moderate soot showing ..At least i now i know exactly what it is and can go and figure out my next step in fixing the issue..You can watch Jeff in action in my Youtube video i did about it as my channel talks about how environmental pollution gives me Vertigo on a daily basis along with my other topics. Baldadonis @ Youtube .. is my channel and you can find the video after 2/8/2020 as i am making it tonight 2/7/2020 ..Video will be called;The Indoor Doctor visits my sick house..thanks again Jeff with dealing with me and answering all my questions and concerns ,very professional and great person to talk to as well..”
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Michael Stover, Pelham NH
02/10/20
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“The team at Indoor Doctor are top-notch: thorough, professional, timely, and kind. They’ve tested two homes for me and their work helped me to make important decisions for my health. I’m a customer for life and would recommend them to anyone!”
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Lauren Tripoldi, Brookline MA
02/05/20
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“Abe was very profession, displayed detailed knowledge of his testing and the results. I would recommend him to anyone I know that is seeking assistance in determining air quality in their home.”
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Michael Portner New Hampton NH
02/03/20
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“Excellent experience from start to finish. Abe, technician, called almost immediately after inquiring. He answered all of my questions and immediately built trust. He was on time, respectful, and clean. The tests were unobtrusive and done in a timely and efficient manner. He tested the master bedroom and a guest bedroom as a control (for comparison). This gave us a clear sense of where we need to improve our air quality. We have since made some adjustments (sealing gaps in floorboards, caulking gaps, etc.) and will be adding a bedroom air purifier. Follow up was excellent and price was reasonable. We gained clarity and a solution. Couldn’t be happier.”
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Anthony Barbuto, Beverly MA
01/30/20
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“What a great experience !!! Fast service fast results and followup calls just to make sure everything went well”
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Bill Lawrence Durham NH
01/20/20
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“Everything about my experience with Indoor Doctor has been wonderful. All the staff are extremely responsive, thorough and helpful. I am equally pleased by the depth of their analysis of my house and the helpful recommendations they have provided me. I highly recommend them.”
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Susan Kennedy, Cantebury NH
01/19/20
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“Jeff was extremely knowledgeable, helpful and friendly. He broke everything down for me to make information understandable and useful. Very impressed with this business. Highly recommend!”
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Kathryn Wyle, Newbury MA
01/10/20
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“We decided to go with Indoor Dr when our Dr told us about them. Suffering years with mold at work and then finding it in our home put my life into turmoil. We searched and searched for the right company to help us remediate our home. After interviewing many, we decided to do the initial testing with Indoor Dr. Abe showed up and fully exclaimed the process. He spent at least an hour in our home. When competed he spent the time with me and husband explaining any findings and what to expect with the results. He was Courteous, kind and compassionate about our situation. They also came with in a day! We feel very confident knowing this company tested for more than just mold. We were not only educated by my Dr but with the information Abe gave us after he completed the job. Highly recommend!”
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Melissa Ferrara, Cranston RI
12/26/19
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“Very thorough and professional. Would highly recommend!”
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Marilyn Corbin, Tewksbury MA
12/16/19
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“Very prompt, very courteous, very thorough. Detailed technical results with no pressure at all for any further services or purchases. Recommend them highly”
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William Boivin Burlington, MA
12/03/19
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“I highly recommend Indoor Doctor. We hired them for quality of air testing in our home due to worsening symptoms of my interstitial lung disease. They found mold in our finished basement room and high allergen counts in the kitchen family room area and the master bedroom. He recommended to get Austin Healthmate Jr. Air Filters ASAP which we did. We put one in the master bedroom, one in the family room/kitchen area and one in the basement room. He also recommended remediation of the basement room and the master bedroom which we are in the process of hiring someone to do. He recommended to pull up the carpets in the master bedroom and in the basement room and replace with flooring which we are in the process of hiring. Shortly after the Austin air filters were put in, I noticed a big difference in my symptoms. I have not been sick with pneumonia since they were put in and I have been coughing less.My husband and I have pestered Jeff with many questions both during the testing in our home and afterwards and he has been very forthcoming, pleasant and never bothered by our calls or emails. We would recommend his company very highly. He is very knowledgeable and gave us so much information verbally while he was testing the house and answered all our many questions. We do not think anyone could do a better job than he did.”
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Alice Chaput, Methuen MA
11/08/19
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I contacted Jeff and his team to assess the air quality of an apartment we just moved into. He sensed the urgency and his team scheduled him to come out the next day. Jeff is a true professional who is incredibly meticulous and carefully explains answers to any questions you may have. He and his team followed up a few days later to make sure everything was going smoothly. I would absolutely recommend Jeff & his team to anyone seeking air quality assessments.
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Debopom Mitra
11/04/19
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“We just had IndoorDoctor come to our house to assess any issues. Abe was extremely knowledgeable, friendly, and professional. I couldn’t be happier with their service. They gave us a detailed report on our air quality throughout our whole house. Abe called and gave me a breakdown of the report they sent and recommendations as to what our next steps should be. I’m looking forward to having clean air in our house and no longer being stuffy or getting headaches. Thanks for everything! IndoorDoctor is amazing and I would highly recommend it to anyone who suspects that the air in their house is causing issues.”
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Daniel Norcott, Plainville MA
11/02/19
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“I just got the results from my last test done by Jeff and Indoor Doctor and I am very pleased with the service from Jeff. He helped my wife and I get through a mold issue in my kitchen and bathroom. He was with us every step of the way and always there to answer questions and give us suggestions. Extremely professional and outstanding service. Highly recommended. Thank you Jeff and company Also thank you Jessica for getting the results back to me quickly”
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Tony Canzano, Salem NH
10/28/19
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“Fantastic company and people. Incredibly professional and prompt. All work down on time, on budget and comprehensive results delivered ahead of schedule. Also made introductions to experienced pros to help with remediation. You can’t go wrong with Indoor Doctor…”
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John Ross
08/30/19
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“Jeff and his team helped my wife and I feel so at ease, well informed, and calm through the entire process of testing our new home! I would hire his team again in a heartbeat.”
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Brandon Green, Lunenburg, MA
08/28/19
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Outstanding-responsiveness, assessment, and results sharing!!! Follow up and support by [IndoorDoctor] were terrific!!!
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Tom Casey, Lincoln MA
08/20/19
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“I cannot say enough about how wonderful it has been to work with IndoorDoctor. I needed a mold inspection done asap in order to meet a deadline and not only were they able to do the inspection before the deadline, I received the report very quickly because they were so cognizant of the deadline. In addition to being a pleasure to work with, they were so knowledgable, professional, and thorough during the inspection. If you need any mold inspection or environmental testing done, IndoorDoctor should be your first call.”
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Daniel Ritchie, Billerica MA
07/31/19
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“Jeff was amazing to work with & performed specialized testing on all levels in order to send me a very detailed report on the environmental health of my property. Not only did he take the time to explain what he was doing, but he was empathetic to what I had endured as a result of the toxicity & offered a rush on the results & guidance going forward. My only regret is that I did not find his business sooner. Highly recommend!!!!!”
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Linda Samson, Chestnut Hill MA
07/29/19
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“Long story short: amazing to work with and would HIGHLY recommend to anyone. Just purchased a new home where the inspection said there was possible mold in the attic. Jeff was extremely responsive and quick to come to the house. They are communicative throughout the process, give you a time frame for arrival and even give you an updated ETA once they have left their previous stop, which kept me from sitting around waiting. VERY HELPFUL. On site they were thorough, knowledgeable, and communicative through the process on exactly what they were doing and why. Results came in just over 24 hours after they left my house. Follow up emails, results, and call put my mind at ease as they gave details, recommendations, trusted contacts for any household project like ventilation, remediation, etc. They even gave model recommendations for things like humidifiers. I have no clue about mold or air quality and they made it very easy to understand. Thanks IndoorDoctor!!!”
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Christopher Peterson Woburn MA
07/27/19
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Jeff and his team did a great job. Their report was helpful and thorough. Thank you!
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Erin Lynch, Harvard MA
07/18/19
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“We called the Indoor Doctor team to assist us with an assessment of our home and to test for a myriad of indoor environmental concerns. Jeff was professional, courteous, reasonably priced and thorough. He made sound recommendations all of which solved the issues. I would recommend Jeff, his company and their services to anyone.”
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Beata Mazen Atkinson NH
07/17/19
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“They responded very quickly to an urgent situation. They performed their testing expertly, while answering questions throughout, and produced their reports on and expedited basis. I cannot recommend them highly enough.”
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Glenn Garber Ayer MA
07/04/19
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“I hired IndoorDoctor to analyze my apartment air due to health symptoms. Their work reflected the kind of quality that sets the gold standard in the performance of a service provider. They exceeded my expectations in every way: speed of response, clear communication, flexibility, efficiency, professionalism, detailed reporting and answers to my detailed follow-up questions. Their report was so comprehensive and clearly-written that I was able to bring it to my doctor, attorney and landlord and all three were impressed and took action based in his findings. I would use this company again in an instant. I have no financial or personal relationship with them, and am writing this review with absolutely no bias.”
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William Baird Cambridge MA
05/25/19
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“The entire experience, from the initial phone call to the report results, was top-notch professionalism and efficiency. All of this was executed by very kind human beings that made a difficult context – the possibly having a very big problem – not so difficult. I highly recommend them.”
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Joanne Halpin Boston MA
05/20/19
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“I am chemically sensitive so indoor air quality is extremely important to my health. IndoorDoctor tested two houses for me, one that I rejected due to his insight on the cause and extent of thier IAQ issues and the home that I bought. In both cases, Jeff told me in great detail the construction issues that led to any IAQ problems, and recommended professionals to help me remediate these. In both homes, he showed me MANY things that the home inspectors absolutely misssed (2 different inspection companies!). In both cases, the scheduling was difficult and the homes were far away, yet Jeff made it work. His level of knowledge, courtosy, approachabiltiy and honesty are all outstanding.”
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Jane Alessandra Montague MA
04/27/19
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“Excellent service. Visit was scheduled very quickly. Jeff came out and did a fantastic job of explaining each step of the process. He also showed genuine interest in my concerns over mold and the potential health effects. Final report was received within days of the visit and was very clear and concise and easily explained what had been measured. I highly recommend IndoorDoctor.”
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Joseph Sargent N Grafton MA
04/10/19
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Great service- prompt and on time with fast turnaround from the lab with results. Would recommend 10/10 times.
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Noah Proctor, Wilton NH
03/30/19
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“Indoor Doctor showed professionalism from the start. I have a friend with experience who said I should find someone with CIEC as the highest level a professional can be, and Jeff Bradley does have that accreditation. I am just starting the process to remediate and like the fact that Indoor Doctor only tests, so it gives you some comfort level that the findings have no hidden agenda. Scheduling worked out well within a reasonable time frame and Jeff was willing to rearrange his schedule to accommodate a time that worked for other moving parts. Thank you ID!”
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Carla De Lellis, Somerville MA
03/17/19
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“Extremely professional and knowledgeable. Jeff walked us through the process step by step, showed concerns for our issues, and delivered fast results.”
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Bryan Pretzer Wellesely MA
03/16/19
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“This was a time sensitive inspection. They showed up in a timely manner and understood the need for a quick turn around of results. Very responsive. Went above and beyond including helpful suggestions for my future home. Don’t hesitate to use this company. [IndoorDoctor] is extremely knowledgeable.
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Jeanne Dennis Andover MA
03/14/19
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“Terrific team! I reached out and got quick response and results in a very short period. All team members are professional and great to work with. I highly recommend these folks if you have any concerns or issues with air or water quality.”
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Bob Guay, Beverly MA
03/10/19
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“My wife and I wanted to make sure we had no underlying air quality issues in our house from Mold to Radon. Jeff came out and provided the testing but also explained everything he was doing and allowed for thorough questions. Highly Recommend!”
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Justin Lavino, Lynnefield MA
03/05/19
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“I purchased an Austin Air filter from Indoor Doctor and I couldn’t be happier with the air quality of my basement. The air is fresh and clean and I feel great about having VOCs being removed from the air from our new carpet. Fast delivery, great price and helpful service. I highly recommend Austin Air and Indoor Doctor.”
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Colleen Lawton, Newburryport MA
03/02/19
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“Indoor Doctor was able to quickly fit us into his schedule and provide a very thorough investigation, detailed report and prompt follow up to ensure we understood the results. I would highly recommend their services.”
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Stanley Stark, Hooksett NH
02/06/19
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“We contacted IndoorDoctor recently due to concerns about respiratory problems that we felt may have been exacerbated by our homes’ environment. Their service exceeded our expectations. Prompt, professional and thorough. Their testing is efficient and the reporting timely. The initial assessment, subsequent reporting and recommendations provided us with excellent insight and workable solutions to improve our homes indoor air quality. Thank you Jeff and company for your guidance. We highly recommend IndoorDoctor!”
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Angela Carter, Concord NH
02/05/19
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“I contacted Indoor Doctor to check the air quality in my home. I cannot say enough about the promptness, professionalism and knowledge that Jeff Bradley exhibited. The report given was issued quickly and with a comprehensive write up of what he found/did not find in the air at my home. He gave me recommendations (which I followed) and then made a follow up call to ensure I did not have further questions. I would highly recommend Indoor Doctor.”
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Steve Carlson, Wellesley MA
02/02/19
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“Professional, on time thru GPS app so I knew exactly time of arrival, courteous, detailed work. I’d recommend to anyone”
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Kevin Reiley, Needham MA
01/17/19
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I am very happy with the service and professionalism that Jeff provided. I would highly recommend.
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Melissa Rousselle, Haverhill MA
11/04/18
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“I couldn’t be happier with IndoorDoctor. They took the time to go over what tests they would be doing, what the results would mean and what remediation should be if we needed it. I highly recommend Indoor doctors.”
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Chris Stephan, Newton NH
08/18/18
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“Excellent to work with, up front honest…highly recommended”
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Roy Potvin, Worcester MA
08/16/18
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“Before meeting Jeff from Indoor Doctor my son was on a every day steroid for his asthma. After receving my Austin air purifier he is medication free. I cant thank Jeff enough.”
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Jessica Lance, Bedford NH
06/02/18
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I just built a home and was worried about the air quality. Jeff came in and walked me through every detail on how to maintain good air quality. He very likely saved me a future mold remediation and gave me several pieces of advice on how to maintain quality air in my home. I’d recommend him to anyone.
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Will Hart
05/24/18
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“IndoorDoctor is very professional, prompt, extremely knowledgeable and very helpful! It was a pleasure working with him! I look forward to working with him again in the future with any other environmental testing we may need or more air purifiers we may need! He recommended the air purifiers and they have been life changing to myself and my families breathing and overall health! I highly recommend Indoor Doctor for any environmental questions or testing you may need! Jeff is wonderful and so helpful!”
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Cassandra Cuhna, Haverhill MA
05/06/18
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“I had bought a new condo, which was new construction, and I had concerns that the HVAC was not properly working and I wasn’t getting enough clean air. Jeff [IndoorDoctor] was able to come the very next day. He is incredibly knowledgeable and clearly passionate about what he does. He conducted many tests – toxic gas levels, dust, mold, dander, etc. After about 30 minutes of testing, he identified I had a slow gas leak in my gas fireplace, which apparently had not been installed right. He stayed with me while the gas company came to remedy the situation. I am so grateful for him or I would never have known about the leak, which was probably contributing to health issues I was having. He also was able to turn around the other lab results incredibly quickly. Several others in my building have since hired him. Can’t recommend him enough.”
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Julie Jancos Boston MA
04/26/18
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“A professional in every sense of the word. I was impressed with his detailed knowledge of the issues I wanted to address regarding possible mold in the house.”
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Richard Calvani, Pelham NH
03/30/18
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“My family and I went through a horrific ordeal where we had a mold issue over holiday break. We could not get in touch with anyone to do an air quality test and were all suffering physically from the mold exposure. IndoorDoctor was the first company to respond. They were extremely professional, efficient, and informative. They understood that we were under a great deal of stress and were available when needed. They expedited our lab tests and reported the information to us immediately. They followed up with us at various points through our remediation process and journey to better health. They acted as a sounding board and gave us referrals when needed. I cannot say enough about their professionalism and customer service. I would also add that I did a great deal of research on other environmental testing companies in our area, and when speaking with another professional in their industry, they were given high praise by peers. I cannot say enough about what a positive experience we had with them.”
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Marguerite Corvini, Dover NH
03/08/18
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“From my initial phone call to a thoughtful follow up from Jeff as to how remediation went, the service was helpful, personal, and knowledgeable. The work IndoorDoctor did to analyze the sources of distress was expert and meticulous, no small accomplishment given my hypersensitivities.”
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Judy Robbins Westwood MA
02/27/18
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“We’ve used IndoorDoctor 3 times now for our offices. not only were they quick to respond, when they got here they were very thorough and took the time to explain what they were doing and how we might manage whatever the test results revealed. the comprehensiveness of the reports is fantastic; including test results, what they mean, how they compare, what we need to do, what we should do, and what we could do to mitigate and protect from future issues. i can’t recommend them enough.”
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Marge Gouthrou, Brookline MA
02/20/18
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“I just have to say this is one of the most professional companies that I have had the pleasure of doing business with. Not only was Jeff polite, but he was on time, and I have to say that all of the tests that he did were priced very well.”
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Laura Stathopoulos, Salem MA
01/26/18
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“Our daughter is having headaches. The doctors could not find any physical cause, we started looking at environmental causes. After doing some research, we hired Indoor Doctor, Jeff Bradley did comprehensive testing of our home’s air quality and other toxic cause. Jeff Bradley is very professional and knowledgeable. His testing found a couple of problems and provided us advise and recommendations on how to resolve the problems. We are very satisfied and strongly recommend Jeff and Indoor Doctor for anyone concerned with their home environment.”
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Jim Cannon Deerfield NH
01/15/18
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“I was so satisfied with Jeff, who came in to test for mold and moisture. He was so very polite and informative, and the best thing of all was that he wasn’t scared four dogs. In fact when he found out the owner has a non profit, he gave her a book about a wonderful dog. We were just so impressed with his kindness in general.”
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Joseph Crockett, Salem MA
01/02/18
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“I can wholeheartedly recommend IndoorDoctor. I had multiple questions and very specific testing I wanted done, and the information provided by Jeff was top notch. The appointment was scheduled quickly, the results came in fast, and Jeff followed up to make sure I was all set and to answer any other questions. I would not hesitate to use them again. The fact that they do not do remediation was a plus, as this liberates them from any conflicts of interest. It allowed me to complete testing in a manner that was satisfactory to the interested third-parties, and put my family’s safety first.”
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Alberto Tirado Lawrence MA
12/28/17
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“Our experience with IndoorDoctor has been excellent. Jeff found several kinds of toxic mold in our basement with his inspection. Jeff has gone above and beyond! He has been very helpful as we have worked to get our insurance to help us cover the expense of abatement and he has put us in touch with excellent companies to help with that abatement. I would recommend IndoorDoctor without reservation.”
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Marlowe Miller Wayland MA
12/26/17
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“I’m so pleased with Jeff and the support from IndoorDoctor. He responded to my call with a sense of urgency that equaled my own – from the initial house visit to escalating the return of the test results. I felt cared for and am thankful that they are sincerely and genuinely interested in the work that they do and in their clients. Thank you!”
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Sami Conlon North Andover MA
12/20/17
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“Indoor Doctor is great. very responsive, worked quickly within our timeline, and very professional. Thanks again, It was a pleasure!”
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Andrea Gomez Wakefield MA
12/10/17
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Jeff is very knowledgeable in all air quality issues. He is very professional, timely and would highly recommend him on any project!
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Team VioClean
11/04/17
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IndoorDoctor was amazing! My husband and I put an offer in on a new home, and luckily, we called IndoorDoctor prior to purchase! The home was badly infested with mold, and thanks to Jeff and his state of the art testing, we were able to see what the regular home inspector missed the first time around, and were able to walk away from a very expensive mistake! When we put an offer on a second home, I didn’t think twice about calling Jeff again. There were a few small issues he did find, which he detailed extensively in his reporting, and he also kindly took the time to answer my questions over the phone and provided recommendations for products and contractors when I asked for them. I can’t say enough great things about this company and Jeff! From squeezing us into his full schedule, to expediting our sample testing, Jeff went above and beyond expectations!
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Brandi Yeager Franklin MA
09/09/17
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“Jeff, with IndoorDoctor, is exactly the professional you want to find – immediate call return, able to fit me in that day, let me tag along and watch while he explained what he was doing and what I was seeing as he did it. He let me know that this wasn’t an insurmountable problem, just something to deal with as a home owner. I received the lab report the next day. The lab he uses issues clear reports that explain absolutely everything you want to know. Jeff’s recommendations on remediating the issue is straightforward, clear, and “doable”. As a bonus, he’s a genuinely nice person – friendly and sympathetic to your cause.”
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April Mills Towsend MA
08/11/17
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“My daughter had a rash her Dr thought was from Mold. The IndoorDoctor tested and had results a couple days later. They identified the problem areas, offered solutions and more importantly to make sure my daughters health was better. We would highly recommend the IndoorDoctor to anyone who thinks they may have a mold problem or even for preventative maintenance. True experienced professionals are hard to come by today, Thank you IndoorDoctor!!
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Peter Volpe, Lynnfield MA
07/27/17
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“IndoorDoctor provides thorough, professional, and fast service. Everything about this company is outstanding. A+++! My experience with IndoorDoctor started with John on the phone, who did a great job answering all of my questions and describing the testing process. Jeff arrived at my home that same week to do the testing. He is very knowledgeable and excelled at explaining everything to me and answering my questions, all while efficiently performing tests around the house. Jeff offered several recommendations during his visit and within a day he provided a detailed, understandable report of all the findings. The report included a phased approach to addressing the problems. This made the whole thing less overwhelming to me, and a whole lot less expensive than if I’d gone directly to a remediation company. Even though it has been several weeks, Jeff is still available (and happy) to answer my emails. IndoorDoctor does testing, not remediation, so there is no conflict of interest. The testing is all performed expertly and scientifically yet the results are written in a way that anyone can understand. In all interactions, Jeff makes me feel like my home and health are important to him. He has been friendly, efficient, and able to articulate the problems/findings in a way that make sense to me. He has been an ally to help me through what is often a confusing process. Long story short, Jeff’s recommendations are working and my health is improving as a direct result of his work. ???? I strongly recommend getting the Indoor Doctor for expert assistance with your indoor environment. This company is the best.”
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Vivian Schupmann, Bedford NH
06/19/17
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“[IndoorDoctor] came out to my house and he was extremely professional and made sure we understood 100% about his process before he started. He was very friendly and put shoe covers on. I would highly recommend him to anyone who asked.
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Matt Daley, Manchester NH
06/02/17
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“very thorough and knowledgeable. He explained everything as he did his inspection. The report came quickly and he gave several options for solutions. He even helped us purchase the right dehumidifier for our home and got the best price. I would highly recommend Indoor Doctor.”
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Stephen Bottomley, Rye NH
04/22/17
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“We were thoroughly satisfied with Indoor Doctor. We needed to have our home tested for mold immediately because our son was sick. Jeff Bradley was especially accommodating. He is knowledgeable and explains the testing well. We were also satisfied with the remediation specialist he referred us to.”
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Christine Wetzel Burlington MA
03/28/17
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“Absolutely the tops! Amazing customer service and an expert in the field. Do not hesitate to contact this company. From start to the end and thereafter Jeff has provided exceptional service. Exceptional in all areas. I would call him again in a heartbeat.”
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Harry McCue, Londonderry NH
03/13/17
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“IndoorDoctor has always been so responsive, professional, thoughtful and helpful. It’s great when you know you can just trust someone, and they are definitely that kind of place. We’re so glad we found them!”
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Bryan Falchuk, Lexington MA
03/12/17
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” I give 5 stars to Jeff from Indoor Doctor because he provided courteous and prompt service. He assessed mold in my home as I am renovating a kitchen. Jeff is very knowledgeable and uses state of the art equipment. He provided a thorough report with recommendations ahead of schedule so that I could take action and keep my renovation going.Indoor Doctor assessed mold contamination in a wall between my kitchen and bathroom. Arrived on time, conducted his work efficiently, and provided test results ahead of schedule. Very knowledgeable and provided a referral to a mold cleanup company.”
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Roberto Lim Somerville MA
03/06/17
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“I recently purchased two Austin Air Purifiers, a large one for my basement which was recently remediated of mold, and a smaller one for my bedroom. I have just been amazed by how it changes the air quality. The air feels very refreshing and light, the opposite of stale and stagnant. I love it so much, that I have been carrying the smaller unit around the house with me, up to my office on the third floor to see patients and into kitchen where I spend a lot of time working on my laptop. I finally decided to order two more smaller units so that I can stop carrying the machine around the house. One of the bedrooms in my home always had a funky odor that I could never eradicate or figure out where it was coming from. I put the small air purifier in there overnight, and now that smell is gone. I did not anticipate that it would make such a big difference or that I would react in such a strongly positive way to it. The purified feels very supportive of my well being. I highly recommend it.”
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Judy Tsafrir, MD – Newton MA
03/05/17
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“Jeff and team at Indoor Doctor are true professionals and I highly recommend them!”
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Kyle Battis, Manchester NH
02/13/17
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“We purchased a home built in 1889 with a fieldstone foundation and partial dirty floors. We were concerned about the air quality given home damp and humid the unfinished basement got during the summer months. Jeff came to our home for a site visit. He was very polite and informed. We talked about what should be tested and Jeff took some samples. A few weeks later Jeff emailed a very detailed report with the test findings and his suggestions. He made himself available for follow-up questions and further clarification. We were very happy with Jeff and would recommend the IndoorDoctor.
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Carl Hanson, Needham MA
02/06/17
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“Jeff’s quick response and attentiveness to our needs was exceptional. He provided information on how to remedy the situation, but did not push. We would recommend IndoorDoctor to anyone.”
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Boutin & Altieri Londonderry NH
02/01/17
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“IndoorDoctor was so professional and knowledgeable. The communication was amazing! We will be hiring them again and highly recommend IndoorDoctor”
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Yvonne Finnerty Boston MA
10/20/16
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Jeff was super. He explained everything to me and answered all my many questions. He gave me some initial recommendations and followed up with a detailed, understandable report of all the findings. He was also available afterwards to respond to more questions that I had. He was professional, friendly, and I felt that my job was important to him. I first called him on a weekend and he returned my call right away. And the written results came within 2 days of doing the work! Perfect for someone like me.
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Sue Rodburg, Woburn MA
09/26/16
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“Our church has utilized the services of IndoorDoctor, LLC on two occasions and were very pleased with the results as well as their professionalism throughout the process. We would highly recommend them for your needs, business or personal.”
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Patricia Connery Bedford MA
09/16/16
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“My son was having health issues that have a possible link to off-gassing from bamboo flooring. We decided we should have the air quality tested in his bedroom specifically, even though we have bamboo throughout the common areas of the house. His is the only bedroom with bamboo, so he is exposed to it more than anyone else. John was awesome…very respectful of our home and our situation. He offered many excellent suggestions for making our son’s environment cleaner, and how to prepare for his homecoming after a lengthy hospital stay. He was extremely patient with my questions too! It’s been a hard experience having a child struggling in this way, but John has been a bright spots in this experience. The preliminary results were hopeful and John was optimistic that the lab results would be much the same. The official results came back within a few days and the emissions from the bamboo floor were negligible. The peace of mind was well-worth the cost! So grateful for John’s professionalism, his expertise, his good humor, patience and compassion.”
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Grace Reisdorf, Derry NH
09/10/16
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“John was fantastic — super helpful and accessible. I can’t thank him enough for the great job he did for us!”
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Caleb Weatheral, Cambridge MA
09/02/16
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“Tested indoor air for mold and other issues. Also tested and reported after remedial work was done. Provided report, recommendations, and some air cleaning equipment. Was very responsive, before, during and after site visits. Very happy with services provided.”
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Fred Babin, Malden MA
08/31/16
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“I am not one to write testimonials but the Austin Air Filter system really worked for me overnight. I had symptoms ranging from headaches to fatigue when I came to stay in my summer home in Maine. The interior had been gutted and totally rebuilt with new materials in 2014. I couldn’t imagine what the problem could be. Both radon and carbon monoxide tests were negative. There was no evidence of mold anywhere. I learned from you that new construction materials could give if chemicals that could produce my symptoms. The day the Austin units arrived, I plugged them in and turned them on high. That night I slept very well. In the morning I could feel that the air seemed lighter. Since buying these two units the symptoms I had disappeared. I am so grateful for your help.”
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Chris Moses, Tenants Harbor Maine
08/24/16
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“Jeff is very knowledgeable, thorough, and friendly. I’ve used his services several times and will again should the need arise.”
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Mike Warner, Waltham MA
08/20/16
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They were awesome. They told me what they were going to do and did exactly that. Very clear about everything! Showed up on time!
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T.J Florence Hooksett NH
08/16/16
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“We own a summer home in Rockport, Ma. Shortly after purchasing the home we noticed a horrible musty smell coming from the basement and several rooms in the house. Needless to say we were very concerned about mold and even more so because we have young children with severe allergies. After a quick internet search I came across “Indoor Doctor” and had them come out to do an assessment. Jeff was very thorough in going through the enire house doing a visual inspection as well as air quality testing. I felt extremely confident in his abilities to accurately assess what was going on with our house. He explained everything to us in a non alarming way and told us we would have our results back in about a week or so. Couldn’t have been happier with this company! We have since had a mold remediation done (totally separate company) and then installed an EZ breathe system with great results! I would like to add the fact that we had similar air testing done for our home in NY with a different company and didn’t have NEARLY the same experience as we did with Jeff! Although he could t travel to NY he was extremely helpful in guiding us through the entire process and telling us what needed to be done (although without expecting extra payment from us!) Very professional but also truly cares about his clients:)”
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Samantha Ponce De Leon – Rockport MA
08/14/16
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“Jeff is very knowledgeable, thorough, and friendly. I’ve used his services several times and will again should the need arise.”
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Mike Warner, Waltham MA
08/10/16
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“A very knowledgeable and astute young man,any home purchaser would benefit from his service,his service provided far reaching benefit for us ., and goes beyond the traditional home inspection.”
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Peter Archibald, Hampstead NH
08/01/16
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Quick response to my request. Very Knowledgeable professional and quick turnaround for lab results
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Sam Wasp, Concord NH
06/02/16
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“fantastic-.unbelievably thorough and gave me a great report. Took time to go over his recommendations. Luckily it was not mold at all but cats marking territory on rug. Going with hardwood floors now. I also purchased a high end air purifier on their recommendation which Jeff is dropping off today. Again cannot recommend this service more highly”
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Stephen Crotty, Ipswich MA
05/24/16
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“Jeff was outstanding. Punctual, professional, thoughtful. Efficient. It was a truly outstanding service experience!”
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Chris Andrysiak, Lincoln MA
05/24/16
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“Excellent. Everything about this company is pretty amazing. The level of professionalism on every front is probably the best I have experienced any where. Having a career where I worked with Fortune 500 companies, Jeff’s expertise and customer service were at that level. Follow-up continued for months after the service to make sure all the other things we needed to do were done and his testing was without issue. The company responded immediately, worn all the right protection, was respectful of our home, communicated every step of the way and within days of the initial service we received a personal thank you note. Really a great company, I would highly recommend based on our personal experience.”
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Barbara Kardon, Weston MA
12/07/15
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“Absolutely Terrific!”
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Jeffrey Paradis, Ashland MA
08/30/15
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“I’m just sorry I can only give 5 stars. I have been burned in the past by contractors and generally feel nobody gives great customer service anymore. Boy did Jeff change my mind. He was prompt, courteous, highly knowledgeable, and took a genuine interest in my situation. i was blown away when Jeff sent me a thank you card in the mail for hiring him for my mold testing needs. Jeff was recommended to me by someone and I have been telling anyone who will listen about him and my great experience. Hope I never need him again, because that will mean I have mold, but if I do I’d hire him again in a second. I also felt great about supporting a veteran owned company as we owe Vets so much.”
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Steven Buscher, Stoneham MA
08/29/15
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” I was very pleased with the performance of this company. I left a voicemail, got a prompt response from John and set up an appointment for the following week. Jeff arrived within the timeframe given and after conversing some with me set to work. I was interested in what he was doing so watched. Jeff was very personable and willing to communicate with me during the process. In a timely manner I received a detailed report which included observations and recommendations. After receiving the report I had some questions, emailed Jeff and received a prompt response to my questions. All in all I was very happy with the level of professionalism, service and follow-up and would not hesitate to call IndoorDoctor LLC in the future or to recommend”
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Janice Perkins, Waltham MA
07/14/15
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“Friendly. Very knowledgeable. Not pushy. Highly recommended.”
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Joseph Marcella, Sharon MA
06/04/15
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“IndoorDoctor contacted me promptly and set up an appointment. Jeff is very knowledgeable, took his time and advised me of every step in the process. The report was excellent and received within a very short timeframe as promised. He gave me advice on several options regarding repairs needed. He followed up and even sent thank you cards. I was very impressed with the company and would recommend them highly. 5 stars for sure.”
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Pat Anzalone, Norwood MA
05/11/15
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“It is immediately apparent how serious Jeff is about his profession. He came to my house late in the afternoon and spent almost 3 hours investigating every possible area that could have been affected, and also took the time to fill me in on what he was doing and what I could be doing differently to improve the air quality of my home. From start to finish it was very clear that he was there to help me.”
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Ray Lamonica, Georgetown MA
04/14/15
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“very thorough…called me after the fact to see how my health issues were going and offered much remedial advice…very amenable to phone follow-up calls as well…excellent service!”
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Steven Stuart, Boston MA
01/27/15
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“Very knowledgeable and responsive to questions. Appointment availability was excellent. Overall, excellent experience and I will definitely recommend Indoor Doctor to my friends and colleagues.”
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Susan Crush in Candia, NH
06/29/14
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“Outstanding customer service in setting up site visit, onsite explanation of the process, and follow-through afterwards. We got a thorough report and have been able to talk through the next steps recommended. Highly recommend.”
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Josh Jacobs in Waban, MA
06/19/14
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“I had them come do a mold inspection/evaluation. They did a standard mold analysis.They were really, really good. They were very thorough and responsive.”
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Sarah Phillips Belmont MA
04/16/14
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Highly detailed org. with impeccable follow through communications, through text, email, phone and face-to-face. Director was available to us to decipher all our questions related to the lab results and was Highly knowledgeable! Most impressive was the detailed and varied ways for illustrating the mold issues through the technical mechanics of infrared heat/cooling camera as well as moisture metering. At times the findings where illustrated 2-3 different ways.They come to preform the tests nearly immediately and rushed our lab results We would absolutely recommend IndoorDoctor !!
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Jeff Barone in Shrewsbury MA
04/14/14
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The engineer who came was highly qualified and outstanding in the quality of the report and the information he was able to provide. (Also very personable and professional). I am in the process of addressing the important issues identified. Three of the problems were serious and require attention. I give this firm my highest recommendation.
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Jean Mooney in Chestnut Hill, MA
03/31/14
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“Very professional, knowledgeable and didn’t try to ‘upsell’ me. Would definitely hire him again!”
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Chris Brown in Wayland, MA
02/26/14
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“It is refreshing to deal with a company (real people) who genuinely care for their customers. Your friendliness and professionalism was outstanding. I thank you for the bottom of my heart for your genuine concern for my health and following up emails. If it wasn’t for you doing this test on the house in a timely manner, then I could been even sicker and not known why. Thank you again Jeff and John so much.”
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Tricia Michaud. in Derry, NH
01/20/14
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“Jeff Bradley was excellent to deal with. He was timely and professional and tested for mold for us. He completed the test and provided the report 24 hours later.”
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Claire Bornstein in Londonderry, NH
12/22/13
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“Thank you for all your help and information. It is extremely appreciated. More than you can imagine. I can’t thank you enough for your concern and consideration. “
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Maureen DePalo, Westborough MA
12/16/13
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“Prompt, friendly and very professional. Took time to explain types of mold found in a property I was considering purchasing. Their findings and explanation saved me from purchasing a property that was improperly disclosed, saving me tens of thousands in mold remediation costs I would have needed.”
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Laura Andreottola in Revere, MA
08/13/13
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“Very knowledgeable and responsive. Independence from remediation companies is important to their unbiased advise.”
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Michael Mazzu. in Ayer, MA
07/25/13
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“One of our bedrooms had developed a very unpleasant odor. We had tried everything (scrubbing the walls, replacing bedding, using anti odor treatments etc). Nothing worked. We could not figure out what was wrong. We were referred to the Indoor Doctor by a contractor we used in the past. Jeff came to the house on time with a number of air and mold testing kits. After 30 minutes of examining everything in the room and running some tests, he said he thought he had the answer. A small area rug was emitting a foul smell from the underside. That was it. Mystery solved. “Jeff arrived promptly and seemed very knowledgeable. He examined the room carefully, ran tests for mold etc. I liked that he checked out everything and didn’t assume he knew what the problem was. We were very relieved to have the problem that had been bothering us for months resolved.”
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Anne Greenwood, Cambridge MA
06/28/13
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“…I am buying my first home by myself and was very upset when during the house inspection mold was found but both John and Jeff instantly made me feel less anxious…Jeff explained in detail each step of the process he was doing while inspecting the mold. He also answered any questions. I got a detailed report just 2 days later with remediation suggestions and the lab report included.”
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Karen Stuart in Reading, MA
05/28/13
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“They were great.”
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Ralph Martignetti. in Boston, MA
05/08/13
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“Jeff from IndoorDoctor arrived right on time and immediately got to work while explaining in layman’s term step by step exactly what he was doing and why. He is very professional and hard working.”
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Jean Hooper in Boston, MA
03/28/13
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“Very professional service. Jeff had all the info I needed and explained the entire air testing process in an easy to understand way. Plus the turnaround time on the air analysis reports was outstanding. Less than 2 days!”
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Alex Minder. in Chestnut Hill, MA
03/19/13
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“Jeff was able to make a same-day weekend visit. He was punctual, polite, and professional. First I walked Jeff through the home to show him the spaces and areas of concern. Jeff then explained exactly what he was going to do and got to work. He tested every room for moisture in the walls, floor, and ceiling. He photographed visual signs of mold, took air samples in a number of rooms, and took physical samples of visual mold. Jeff was very easy to talk to and answered every question I had. Jeff only does testing so there was no selling of cleaning services or other products. A few days later Jeff sent me a very thorough report detailing what he found, the results of the tests, pictures, and other information of the visit and his findings. Jeff was also available for follow-up questions after I received the report. I highly recommend IndoorDoctor for mold testing.”
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Carl Hanson, Needham MA
03/16/13
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“A+ experience, from the initial phone call, to the receipt of the Inspection Report. John’s phone consultation and email follow up gave me complete reassurance that I selected the right team for the job. Jeff arrived promptly for the inspection. He was professional, personable, attentive, genuinely concerned with our issues, very knowledgeable, very thorough, and great at explaining what was going on and providing recommendations for alleviating any suboptimal situations. I just finished reading the report, and it is exceptional. It’s simple, if you want air quality testing done, hire these guys. The value of the service is incredible.”
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Matt Marotta. in Revere MA
03/15/13
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“Very professional. Explained everything thoroughly and seemed genuine in his concerns for our family.”
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Christopher Loyd. in Londonderry, NH
02/16/13
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“My husband and I recently had a child and wanted to make sure that the air quality of our home was satisfactory, so we contacted IndoorDoctor. They quickly responded and easily set up a time to do an inspection. We felt completely at ease with Mr. Bradley and he explained each step of the process to us very well. He was an true professional and we never felt forced to have any additional testing done in the house, although we did opt for a couple to be on the safe side.”
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A Google User
01/26/13
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“The environmental engineer that was sent to my home from IndoorDoctor first conducted a visual inspection of all water damaged areas within my home that I was concerned with, in order to determine an appropriate course of action with respect to meeting my needs. Within minutes of his arrival, not only was he able to address all of my questions and concerns; he also observed additional water damaged areas, as well as chronic evidence of water intruding into my home that I would not have been able to find on my own.”
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Casey Shingleton in Dover, NH
01/21/13
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“Thank you for the report ,the excellent service provided and timely manner it was preformed.We will certainly recommend your services.”
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Donnie Cleveland, Pembroke NH
01/18/13
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“Very good company. Would recommend them to my friends.”
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Charles Haynes. in Woburn, MA
11/01/12
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“Very prompt and professional service. Answered all questions so that a layman could understand.”
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Reno Baietti, in Plymouth, MA
08/01/12
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“They responded promptly and did a great job. Their inspection report saved us thousands or dollars by pointing out the exact conditions, locations and recommended mold remediation methods. Mold remediation company estimates suddenly came in without overblown costs!”
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Sharon Ingraham in Action, MA
06/02/12
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“They were very informative, prompt, did a great job!”
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Robert B. in Dorchester Center, MA
05/04/12
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“Absolutely amazing! He was very professional and helpful. I would definitely recommend him to a friend!”
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Kristin J. in Derry, NH
04/19/12
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“Quick, informative, nice to work with, reports are quick and professional. Very pleased with these guys. Thank You.”
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Gary V. in Manchester, NH
03/15/12
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“IndoorDoctor was awesome! They were on time, professional, and honest. They got me all of the information I was looking for efficiently. I highly recommend them!!”
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Kristan Gately in Rosindale, MA
03/01/12
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“They were a very dependable company and very pleasant on explaining all of the testing results and what needed to be done. I would highly recommend them again.”
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Tony R. in Revere, MA
02/11/12
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“Very helpful on the phone prior to selecting IndoorDoctor so I knew exactly what to expect. Arrived quickly and on time and delivered service exactly as promised. Very thorough and professional. Results arrived via email in less than 48 hours with an immediate follow up call to explain the results to me personally. I could no have been more satisfied.”
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Jonathan B. in Needham, MA
02/05/12
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“Jeff and John were both amazingly professional. They are extremely knowledgable, friendly and personable. They were very accommodating to our schedule and got the job done quickly.”
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Chris P. in Holliston, MA
01/12/12
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“They performed job in timely and efficient manner.”
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David B. in Chelmsford, MA
11/05/11
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“Jeff was very professional, came early and has been helpful with referrals for mold remediation. Helped process our information in a timely manner and made sure that we got what we needed when we needed it. Very good follow-up as well.”
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Homeowner in Northbridge, MA
10/08/11
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“I was pleasantly surprised by the quality of service IndoorDoctor, LLC. provided. I would recommend them to anyone who has an air quality problem.”
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Pat C. in Waltham, MA
10/01/11
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“I found IndoorDoctor to be very professional and efficient. I would highly recommend them.”
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Maureen S. in Portsmouth, NH
08/11/11
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“Very professional, detailed inspection, John answered all our questions and Jeff had a quick turn around on our sample results.”
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Mark U. in Waltham, MA
07/05/11
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“I was very pleased with the service. The report I received enabled me to convince Sears Roebuck that the dishwasher was leaking. They had a hard time finding the leak, but because I had such good photos of the hidden damage & mold, they persevered in finding the problem. Jeff Bradley was professional, knowledgeable & arrived on time. He did not try to sell me services that I did not need.”
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Christine P. in Somersworth, NH
05/25/11
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“Jeffrey Bradley was extremely responsive, provided all information I requested to assist me in making my decision and was able to do the testing and turn the report around in less than a week, which I think is highly quick service. He was very knowledgeable and was able to work with me to do the minimum work necessary for the outcome I required.”
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Chris G. in Pepperell, MA
04/18/11
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“Very professional, knowledgeable and didn’t try to ‘upsell’ me. Would definitely hire him again!”
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Chris B. in Wayland, MA
04/14/11
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“Absolutely pleased with timely response, and professionalism!!! Would highly recommend to anyone!!”
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Tony B. in Portsmouth, NH
04/03/11
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“Jeff was totally professional, his service helped me avoid a $150,000.00+ mistake. He worked with me to provide the service that fit my needs best..I would recommend him to anyone. He not only provided test results, he spent the time to explain the results to me and helped me understand my options. Two thumbs up!!!!!! Can’t say enough positives. Thank you Jeff.”
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Samuel R. in Randolph, MA
03/18/10
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“Jeff showed up on time and explained everything he would be doing. He went over the results with me when he was finished and called me to follow up and let me know the results of the lab work. He was very courteous and friendly. He answered all my question and also had recommendations for fixes. I have already recommended him to my friends and family. I would definitely use Indoor Doctor again.”
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John K. in Boston, MA
03/07/10
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“I was very pleased with the Indoor Doctor. Jeff was on time, fully prepared, friendly and an expert in his field. He met my deadline and explained the process to me clearly. I was really impressed with all the technical gadgets. I would highly recommend him to anyone with a mold issue.”
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Homeowner in Chester, NH
08/09/09
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