Phase I: Initial Survey IndoorDoctor’s process begins with your inquiry. During our initial conversation we will gather facts regarding your chief concern. Important preliminary information includes: an explanation of your concern, its adverse health effects, its onset, the people affected and their previously diagnosed conditions; the layout of the property and the defined areas of concern, history of repairs or improvements to the property, and most importantly your goal for the inspection.
Next, you will schedule an inspection. IndoorDoctor’s engineers (referred to as inspectors) will make every attempt to meet your schedule and deadlines. Our rapid response will enable you to gain solvency and the peace of mind in the least amount of time possible. Before our visit, we will outline the pricing options and flat fees. There are no hidden charges.
Phase II: Inspection On the day of the inspection, our uniformed inspector will verify your goals for the inspection. We will tour the property before using our calibrated, state of the art testing equipment to take diagnostic measures such as moisture readings, humidity analysis, visual assessments, multi-gas detections and oxygen measurements. A high-tech infrared camera is available to detect thermal gradient changes within the building; the digital scans can allow you to view areas that are difficult to reach. The inspector may also use a boroscope for your viewing convenience. Ultra-violet lights enable the inspector to address variable factors that may contribute to the underlying issue, such as rodent infestations. During the inspection, the IndoorDoctor inspector will be glad to explain the function and specifications of each testing instrument.
Phase III: Sampling After the inspection phase, the inspector will take the appropriate type and number of samples needed to diagnose your environmental issue. During the sampling process, the inspector will continue to collect data and note potential proximate causes for the issue. He will note the conditions that affect the sample (such as volume, temperature, humidity) on a chain of custody sheet that will accompany the samples to the laboratory.
Phase IV: Processing After collecting the samples, the inspector will review the initial findings, give a general impression, and discuss the expected turn-around time with you. He will then send the samples and the chain of custody document to be processed at a third party accredited laboratory.
Phase V: Reporting As soon as IndoorDoctor’s inspector receives the laboratory results, he will generate your customized report. If any imminent health concern exists, the inspector will notify you immediately.
All IndoorDoctor reports recap the observations and technical readings taken during the inspection, interprets and translates the raw laboratory data into common terms, explains the significance of the results, pertinent standards and guidelines for the contaminants of concern and, if needed, details a corrective action plan. You will receive your professionally bound report with a paid itemized invoice for your records.
Phase VI: Consulting Follow-up consulting services are available upon request.
Our process does not end until you are satisfied. We are glad to assist if you need help interpreting the report or if you would like additional clarification. Our expert consultation extends to your needs and our flexible schedule allows for timely quality assurance testing should you require any remediation.